Technical Manager, Manufacturing & Customer Solutions

Cummins Inc; Troy (MI); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Cummins Inc. is seeking a talented On-Trac Technical Manager for the Manufacturing group at the Troy, MI site (On-Site with Flexibility).

You will lead service strategies, develop customer-centric solutions, and optimize service capability across the network to support Cummins Drivetrain and Braking Systems. The role requires strong technical leadership, experience with customer interactions (fleets, dealers, OEMs), and the ability to translate complex data into actionable guidance for diverse

Formación

• Extensive knowledge and hands-on experience with heavy vehicle drive axles, drivelines, and steer axles including product design and manufacturing processes.

Responsabilidades

• Shape and execute service strategies to strengthen service capability and customer support.
• Build strong relationships with customers and internal stakeholders to meet service outcomes.
• Analyze service network performance to ensure resources and expertise are available where needed.
• Champion new ideas and process improvements to boost operational efficiency and delivery.
• Coach and develop talent to strengthen team performance.
• Navigate complex challenges using data and stakeholder input to drive results.
• Foster cross-functional collaboration and clear communication across global teams.
• Establish clear expectations and drive ownership to deliver measurable business outcomes.

Conocimientos

Technical leadership

Operational excellence

Customer focus

Collaboration

Educación

Bachelor's degree

Herramientas

Windchill

SharePoint

Excel

PowerPoint

Descripción del empleo

Cummins Inc. is seeking a talented On-Trac Technical Manager for the Manufacturing group at the Troy, MI site (On-Site with Flexibility).

You will lead service strategies, develop customer-centric solutions, and optimize service capability across the network to support Cummins Drivetrain and Braking Systems. The role requires strong technical leadership, experience with customer interactions (fleets, dealers, OEMs), and the ability to translate complex data into actionable guidance for diverse