Technical Leader – Marketing Engineering

Jobtailor; San Jose (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Cisco is seeking a technical marketing leader to define and drive the Cisco Cloud Control strategy with product management, engineering, and sales teams. You will build demos, technical presentations, solution guides, and enablement material for internal and external audiences, translating onboarding pain points into clear product requirements and collateral.

You will partner with product and engineering to improve onboarding workflows, support early engagements, and ensure a seamless Cloud

Qualifications

• 8+ years in technical marketing, product management, or related customer-facing roles.
• Strong understanding of cloud platforms, SaaS products, APIs, and enterprise IT.
• Ability to learn complex products quickly and explain to technical and business audiences.
• Experience working with cross-functional teams across product, engineering, sales, support, and customer success.
• Proven ability to create compelling technical content for exec and technical audiences.
• Knowledge of Cloud Operations, Networking, Security, or data center infrastructure.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent.

Responsibilities

• Work with product, engineering, customer success, sales, and field teams.
• Define and drive the technical marketing strategy for Cisco Cloud Control.
• Build demos, technical presentations, solution guides, FAQs, and enablement material.
• Translate onboarding pain points into product requirements and collateral.
• Partner with product and engineering to improve onboarding workflows and cross-product consistency.
• Support early customer engagements, beta programs, and GA readiness activities.
• Ensure a seamless Cisco Cloud Control experience across product teams.
• Identify adoption blockers and customer experience issues.
• Enable sales, SEs, customer success, and partners with clear messaging and workflows.
• Represent the voice of the customer in roadmap discussions and launches.

Skills

Cloud platforms

SaaS products

APIs & identity

Enterprise IT operations

Technical content

Cross-functional collaboration

Onboarding workflows

Product management

Education

Bachelor's degree in Computer Science or related field

Tools

Demonstrations

Solution guides

Enablement material

Job description

Responsibilities

• work closely with product management, engineering, customer success, sales, and field teams
• define and drive the technical marketing strategy for Cisco Cloud Control
• build demos, technical presentations, solution guides, FAQs, competitive positioning, and enablement material for internal and external audiences
• translate customer onboarding pain points into clear product requirements, technical collateral, and field guidance
• partner with product and engineering teams to improve onboarding workflows, integration experiences, and cross-product consistency
• support early customer engagements, design partners, beta programs, and GA readiness activities
• work across Cisco product teams to ensure a seamless Cisco Cloud Control experience
• identify adoption blockers, integration gaps, and customer experience issues
• enable sales, SEs, customer success, and partner teams with clear messaging, repeatable workflows, and hands‑on technical knowledge
• represent the voice of the customer and the field in roadmap discussions, launch planning, and prioritization decisions

Requirements

• 8+ years of experience in technical marketing, product management, solutions engineering or a related technical customer-facing role
• Understanding of cloud platforms, SaaS products, APIs, identity, authentication, and enterprise IT operations
• Ability to quickly learn complex technical products and explain them clearly to both technical and business audiences
• Experience working with cross-functional teams across product management, engineering, sales, support, and customer success
• Ability to create compelling technical content for both executive and deeply technical audiences
• Knowledge of Cloud Operations, Enterprise Networking, Security, Observability, or Data Center infrastructure
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience

Core Competencies

Demonstrates expertise in technical marketing strategy, cloud platforms, and customer engagement, with a strong ability to create technical content and collaborate across cross‑functional teams. Proficient in translating customer needs into actionable product requirements and enhancing onboarding experiences.