Technical Intern — In-Office, Salt Lake City

Western Governors University; Salt Lake City (UT); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Mental healthcare

Retirement savings plan

Wellbeing program

Prorated paid holidays

Sick time

Job summary

Western Governors University (WGU) invites applications for a Technical Intern to gain hands-on experience in a technical environment at our Salt Lake City campus. The role focuses on databases, content management, and office technology while developing professional skills and exploring IT career paths.

You will support data entry, documentation, and system testing, with exposure to modern tools like Google Workspace and Microsoft 365.

Qualifications

• Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.
• Eligible to work in the United States without sponsorship during the internship period.
• Must be in good academic standing with an expected graduation date.
• Basic understanding of databases, spreadsheets, and office productivity tools (Excel, Google Forms, SharePoint).
• Strong analytical, technical troubleshooting, organizational, and communication skills.
• Ability to learn and use new systems and work with ambiguity.
• Self-motivation, attention to detail, and the ability to maintain confidentiality and follow data security protocols.
• Bonus Points: Experience with full-stack development using Java, Node.js, and Angular; Playwright test automation and CI/CD integration.
• Exposure to performance testing, accessibility testing, or building test tooling; familiarity with ticketing or cloud-based tools.

Responsibilities

• Maintain and update departmental databases, spreadsheets, and content management systems.
• Support the implementation and troubleshooting of office technology, software applications, and digital tools.
• Create and update technical documentation, user guides, and standard operating procedures.
• Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools.
• Assist with system testing, form development, and workflow automation using Google Workspace, Microsoft 365, or institution-specific tools.
• Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login or access issues.
• Contribute to process improvement and technology-driven projects through research, analysis, collaboration, and documentation, culminating in a final project or learning summary presented to the team.

Skills

Analytical skills

Technical troubleshooting

Organizational skills

Communication skills

Learning agility

Confidentiality and data security

Education

Degree in Computer Science/IT

Technical certifications

Tools

Java

Node.js

Angular

Playwright

SharePoint

Google Workspace

Microsoft 365

Job description

Western Governors University (WGU) invites applications for a Technical Intern to gain hands-on experience in a technical environment at our Salt Lake City campus. The role focuses on databases, content management, and office technology while developing professional skills and exploring IT career paths.

You will support data entry, documentation, and system testing, with exposure to modern tools like Google Workspace and Microsoft 365.