Technical Instructional Design Lead for Field Training

Cushman & Wakefield; Oregon; Hybrid; USD 77,000 - 90,000; Full time

Job summary

Cushman & Wakefield is seeking a Technical Instructional Design Manager to lead the design and delivery of technical training for Reliability & Maintenance Engineering technicians. You will work with SMEs to outline and build training across in-person, virtual, and online formats, applying adult learning theory and rigorous instructional design.

You will leverage AI tools to accelerate curriculum development while preserving brand voice and learning objectives.

Qualifications

• Experience with LMS and design software (WorkDay, Articulate).
• Excellent verbal and written communication skills.
• 3–5 years of broad L&D experience designing technical training.
• 2–3 years designing field-ready training for multi-site tech environments.

Responsibilities

• Collaborate with SMEs to scope and design technical learning experiences aligned to skill gaps.
• Develop, coordinate, and iterate instructional content for in-person, virtual, and online formats.
• Leverage AI-assisted drafting to accelerate curriculum while maintaining rigor and brand voice.
• Evaluate training effectiveness through feedback and post-training performance.
• Design and grade AI-assisted skill assessments against defined criteria.
• Balance multiple content builds and communicate roadblocks to leaders.

Skills

Stakeholder engagement

Team leadership

LMS & design software

Verbal & written communication

L&D experience (3-5 years)

Technical learning design

Problem solving

MS Office skills

Instructional design education

Education

Bachelor’s Degree in Instructional Design or similar

Tools

WorkDay

Articulate

Job description

Cushman & Wakefield is seeking a Technical Instructional Design Manager to lead the design and delivery of technical training for Reliability & Maintenance Engineering technicians. You will work with SMEs to outline and build training across in-person, virtual, and online formats, applying adult learning theory and rigorous instructional design.

You will leverage AI tools to accelerate curriculum development while preserving brand voice and learning objectives.