AI-Driven Technical Learning Architect for Field Ops

Cushman & Wakefield; Ohio; On-site; USD 90,000 - 130,000; Full time

Job summary

Cushman & Wakefield is seeking a Technical Instructional Design Manager to lead the creation, coordination, and iteration of training for Reliability & Maintenance Engineering technicians across in-person, virtual, and online formats. The role blends adult learning theory, instructional design best practices, and technical industry experience to drive content that meets strategic business needs.

The role requires collaboration with SMEs and leaders, development of AI-assisted curriculum, and

Qualifications

• Experience applying adult learning principles to technical training.
• Design and develop reliable maintenance engineering content.
• Ability to design assessments with AI-assisted rubrics.

Responsibilities

• Collaborate with SMEs to scope and design technical training aligned to skill gaps.
• Develop and iterate content for in-person, virtual, and online delivery.
• Leverage AI tools to accelerate curriculum development while maintaining rigor.
• Coordinate with field leaders to ensure effective trainer delivery.
• Evaluate training effectiveness and adapt content based on feedback.

Skills

Adult learning theory

Instructional design

AI-assisted design

Train-the-trainer

Learning Management Systems

WorkDay

Articulate

MS Office

Communication

Problem solving

Organizational skills

Education

Bachelor's Degree in Instructional Design

Tools

WorkDay

Articulate

Job description

Cushman & Wakefield is seeking a Technical Instructional Design Manager to lead the creation, coordination, and iteration of training for Reliability & Maintenance Engineering technicians across in-person, virtual, and online formats. The role blends adult learning theory, instructional design best practices, and technical industry experience to drive content that meets strategic business needs.

The role requires collaboration with SMEs and leaders, development of AI-assisted curriculum, and