Technical Inside Sales Specialist – Filtration Solutions

American Air Filter; Washington (NC); On-site; USD 50,000 - 90,000; Full time

Job summary

American Air Filter (AAF Flanders) Washington, NC is seeking a Technical Inside Salesperson to manage quotes, orders, and customer communications for containment and filtration products. You will apply detailed technical knowledge of filtration equipment, assist with design and selection, and travel to end users and job sites as needed.

You will utilize ERPLX and MS Office to process orders, provide lead times, educate customers, and support the sales team in achieving target margins.

Qualifications

• High School diploma or equivalent; four-year degree preferred.
• Understanding of filtration equipment and applications.
• Ability to write accurate quotes and process orders.
• Strong math and pricing knowledge.
• Willingness to travel to end users and job sites.
• Ability to learn government and military specifications.

Responsibilities

• Receive requests for quotes and orders by telephone or in writing for all containment and filtration products.
• Write and compile customer quotes by reviewing and providing drawings, specifications, parts lists, etc.
• Write up orders and check received orders for accuracy and adherence to specifications.
• Correspond with customers to provide and verify order specifications. May help with the design and selection of the filtration system.
• Give lead times to customers.
• Compile order process based on info derived from costing.
• Educate customer purchasing agents and or the end user about the filter products.
• Attend technical conferences.
• Operate the ERPLX system to access product information and customer histories to process orders.
• Has the authority to assign prices to customer orders based on knowledge of company and customer needs and competitor activity.
• Decides if projects with quality or performance discrepancies should be returned.
• Calculates and distributes restock and cancellation charges.

Skills

Sales skills

Customer service

Technical product knowledge

Communication skills

Computer skills

Travel ability

ERPLX experience

Education

High School diploma

Bachelor's degree preferred

Tools

ERPLX system

Microsoft Office

Job description

American Air Filter (AAF Flanders) Washington, NC is seeking a Technical Inside Salesperson to manage quotes, orders, and customer communications for containment and filtration products. You will apply detailed technical knowledge of filtration equipment, assist with design and selection, and travel to end users and job sites as needed.

You will utilize ERPLX and MS Office to process orders, provide lead times, educate customers, and support the sales team in achieving target margins.