Technical Inside Salesperson

Flanders, Inc.; Washington (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

AAF International is seeking a detail-oriented sales support specialist to manage quotes and orders for containment and filtration products. You will assist customers, prepare accurate quotations, and ensure orders meet specifications.

The role requires strong communication, basic math, and computer skills, with travel to end users and job sites as needed. Proficiency with ERPLX and Microsoft Office is essential.

Qualifications

• High School diploma or equivalent; four-year degree preferred.
• Basic math skills are necessary to calculate prices and discounts.
• Strong written and verbal communication skills required; able to present information to non-technical audiences.
• Strong sales and customer service ability required.
• Must be proficient with Microsoft Office and ERPLX to access product information and histories.

Responsibilities

• Receive requests for quotes and orders by telephone or in writing for containment and filtration products.
• Write and compile customer quotes with drawings, specifications, parts lists, etc.
• Write up orders and verify accuracy and adherence to specifications.
• Educate customers about filter products and lead times; assist in design and selection.
• Attend technical conferences and utilize ERPLX to access product information and histories.

Skills

Strong sales and customer service

Strong written and verbalcommunication

Strong computer skills

Basic math skills

Ability to travel to end users and job

Education

High School diploma or equivalent

Four-year degree preferred

Tools

ERPLX system

Microsoft Office Suite

Job description

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter and the AAF International brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.

We are a member of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 98,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems and electronics.

Our culture of continuous improvement, safety and world class operations is driven by our people-centered management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth & development, and continued happiness in being a long-term member of the AAF family. This is fueled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.

Read more about our philosophy at: http://www.daikin.com/about/corporate/philosophy/index.html

AAF International is an Equal Opportunity Employer M/F/Disability/Veteran.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform servicemember status, age, disability or any other legally recognized protected personal characteristics.

Position Objective

Performs equipment and filter sales requiring a detailed technical knowledge of filtration equipment. Assists customers in meeting containment and filter needs and assures that units meet designated specifications. Travels as needed to end users and customer sites.

Key Accountabilities

• Receiving requests for quotes and orders by telephone or in writing for all containment and filtration products.
• Write and compile customer quotes by reviewing and providing drawings, specifications, parts lists, etc.
• Write up orders and check received orders for accuracy and adherence to specifications.
• Correspond with customers to provide and verify order specifications. May help with the design and selection of the filtration system.
• Give lead times to customers.
• Compile order process based on info derived from costing.
• Educate customer purchasing agents and or the end user about the filter products.
• Attend technical conferences.
• Operate the ERPLX system to access product information and customer histories to process orders.
• Required Knowledge, Skills, and Abilities.
• Basic math skills.
• Strong written and verbal communication skills.
• Strong sales and customer service ability required.
• Strong computer skills a must.
• Ability to travel to end users and job sites.
• Will meet company directive on target margin for specific products. Identify current Go to Market strategy and client contact list, along with providing a quarterly report that allows the business to fully understand the market segment position.
• Performs other duties as assigned by management.

Decisions and Responsibilities

• Has the authority to assign prices to customer orders based on knowledge of company and customer needs and competitor activity.
• Decides if projects with quality or performance discrepancies should be returned.
• Calculates and distributes restock and cancellation charges.

Position Requirements

1. High School diploma or equivalent; four-year degree preferred;
2. Basic math skills are necessary to calculate prices and discounts;
3. Strong written and verbal communication skills required. Individual must be able to effectively present information about the product in a manner that will ensure a non-technical audience understands product information and specifications;
4. Strong sales and customer service ability required;
5. Management Skills a plus;
6. Strong computer skills; proficiency with Microsoft Office Suite. Computer skills are necessary to be able to type forms and correspondence and to locate information on the ERPLX;
7. Requires the ability to learn about Flanders Containment Products testing procedures, production methods, quality control standards, and filter applications;
8. The ability to learn and understand government and military specification requirements;
9. Ability to gain a technical knowledge of filtration and equipment;
10. Ability to Travel to end users and job sites.