Technical Inside Sales Specialist - Electronics & Solutions

Avnet; Richfield Township (OH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401K/Pension

Paid Holidays

Family Support

Medical/Dental/Vision/Life Insurance

Disability Insurance

HSA/FSA

Education Assistance

Employee Development

Wellness & Mentorship

Job summary

Avnet’s Newark division seeks a proactive Inside Sales/Customer Service professional to sell products, services, and solutions to new and existing customers across multiple channels. You will nurture trusted relationships, promote Avnet options, and identify opportunities to increase market share and margin while meeting revenue targets.

The role emphasizes inbound/outbound communication, cross-functional collaboration, and delivering value to customers from inquiry to order fulfillment.

Qualifications

• Typically requires a minimum of two years of related experience.
• Strong customer service and sales-oriented mindset.
• Ability to develop trusted relationships with customers and accounts.

Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgement and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., DTAM, projects in pipeline, critical start dates).
• Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
• Other duties as assigned.

Skills

Inside sales

Customer service

Account management

Communication

Negotiation

Education

High School Diploma or equivalent

Tools

SAP

ERP

Excel

QuoteFX

PowerPoint

WebEx

Job description

Avnet’s Newark division seeks a proactive Inside Sales/Customer Service professional to sell products, services, and solutions to new and existing customers across multiple channels. You will nurture trusted relationships, promote Avnet options, and identify opportunities to increase market share and margin while meeting revenue targets.

The role emphasizes inbound/outbound communication, cross-functional collaboration, and delivering value to customers from inquiry to order fulfillment.