Technical Product Specialist (Inside Sales)

Scion Staffing; Providence (RI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salary

Professional development

Job summary

Scion Staffing, a boutique recruiting firm, is seeking a Technical Product Specialist (Inside Sales) for a leading aerospace and industrial technology client. This hybrid role is based in the Greater Providence, Rhode Island area and focuses on technical product guidance, application support, quotations, and order coordination.

The successful candidate will enjoy a collaborative manufacturing environment with opportunities for professional growth and exposure to advanced test and measurement

Qualifications

• Experience supporting technical products in manufacturing or engineering settings.
• Strong ability to communicate complex technical specifications.
• Experience with CRM systems; Salesforce a plus.
• Excellent communication and organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as the primary point of contact for customer inquiries, technical product questions, application support, and quotation requests.
• Prepare quotations, qualify inbound opportunities, maintain CRM records, and support the sales process from inquiry through order fulfillment.
• Partner with Engineering, Operations, Finance, Customer Service, and outside sales teams to deliver technical solutions and exceptional customer support.
• Assist with product demonstrations, proposal preparation, customer-facing materials, and trade show support.
• Provide technical product guidance while escalating complex engineering inquiries as needed.
• Build strong customer relationships by delivering responsive technical support and ensuring a seamless customer experience.

Skills

Technical aptitude

CRM experience

Sales support

Communication skills

Test & measurement

Tools

Salesforce

Microsoft Office

Job description

Scion Staffing has been engaged to conduct a search for a Technical Product Specialist (Inside Sales) for an innovative aerospace and industrial technology manufacturing client. This is a hybrid opportunity based in the Greater Providence, Rhode Island area.

Position Overview

Our client is seeking a Technical Product Specialist (Inside Sales) to serve as a technical resource for customers and the outside sales team by providing product guidance, application support, quotations, and order coordination. This role is ideal for someone with a strong technical aptitude who enjoys helping customers solve complex challenges while working with advanced test and measurement technologies. This is a customer‑facing technical support position within a collaborative manufacturing environment offering excellent opportunities for professional growth.

Perks

• Competitive annual salary of $65,000–$75,000
• Hybrid work environment following onsite training
• Opportunity to work with innovative aerospace and industrial technologies
• Collaborative culture with long‑term career growth and professional development

Responsibilities

• Serve as the primary point of contact for customer inquiries, technical product questions, application support, and quotation requests.
• Prepare quotations, qualify inbound opportunities, maintain CRM records, and support the sales process from inquiry through order fulfillment.
• Partner with Engineering, Operations, Finance, Customer Service, and outside sales teams to deliver technical solutions and exceptional customer support.
• Assist with product demonstrations, proposal preparation, customer‑facing materials, and trade show support.
• Provide technical product guidance while escalating complex engineering inquiries as needed.
• Build strong customer relationships by delivering responsive technical support and ensuring a seamless customer experience.

Qualifications

• Experience supporting technical products within a manufacturing, industrial, engineering, electronics, or technical support environment.
• Strong technical aptitude with the ability to understand and communicate complex products and technical specifications.
• Experience using CRM systems and Microsoft Office; Salesforce experience is a plus.
• Excellent communication, organizational, and problem‑solving skills with the ability to manage multiple priorities.
• Experience with test and measurement equipment, data acquisition systems, instrumentation, engineering support, or technical manufacturing is highly preferred.

Compensation and Benefits

$65,000–$75,000 annual salary plus a comprehensive benefits package including medical, dental, vision, retirement savings, paid time off, company holidays, and opportunities for continued professional development.

Equal Opportunity Employment

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction‑based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non‑biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.