Technical Inside Sales Specialist

Relevant Industrial; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Relevant Industrial in Houston is seeking an Inside Sales professional to provide customer-focused technical guidance and product selection support for the Instrumentation and Automation unit. You will collaborate with outside sales and handle transactional requests across phone, email, and fax.

You will process orders, provide quotes, answer pricing questions, enter returns, and help identify solutions. A solid background in customer service, 2–3 years in Instrumentation or MRO products, and

Qualifications

• Extensive phone communication experience in a Customer Service environment.
• 2–3 years' experience in Instrumentation, Automation, & MRO Products (preferably for a distributor).
• Proficiency in MS Office (Word, Excel, Outlook).

Responsibilities

• Receive and process orders via telephone, email, and fax.
• Provide order status and pricing information to customers.
• Understand basic product and services.
• Provide technical specification and recommendations.
• Develop and establish a professional relationship with vendors to meet the customer's needs.
• Identify problems and provide solutions.
• Understand basic problem escalation procedures.

Skills

Phone communication

Customer Service

Teamwork

MS Office

Product knowledge

Job description

Relevant Industrial in Houston is seeking an Inside Sales professional to provide customer-focused technical guidance and product selection support for the Instrumentation and Automation unit. You will collaborate with outside sales and handle transactional requests across phone, email, and fax.

You will process orders, provide quotes, answer pricing questions, enter returns, and help identify solutions. A solid background in customer service, 2–3 years in Instrumentation or MRO products, and