Technical Inside Sales & Parts Specialist

NEFF Automation; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

NEFF Automation in Indianapolis is seeking a Customer Service Representative to provide exceptional service by assisting customers with their product needs, resolving issues, and maintaining strong customer relationships. This role requires a High School Diploma and preferred experience in technical repair or sales.

The ideal candidate will demonstrate strong customer focus, mechanical aptitude, and proficiency in computer usage. A collaborative approach and professionalism are essential for success in this position.

Qualifications

• 2-3 years of relevant experience with technical repair or sales.
• Ability to read, analyze, and interpret technical procedures in English.

Responsibilities

• Assist customers with product needs and resolve issues.
• Maintain accurate documentation of orders and quotes.
• Advises customers of cost-effective methods for orders.

Skills

Customer focus

Mechanical aptitude

Computer literacy

Ability to read and interpret technical procedures

Education

High School Diploma or equivalent

Job description

NEFF Automation in Indianapolis is seeking a Customer Service Representative to provide exceptional service by assisting customers with their product needs, resolving issues, and maintaining strong customer relationships. This role requires a High School Diploma and preferred experience in technical repair or sales.

The ideal candidate will demonstrate strong customer focus, mechanical aptitude, and proficiency in computer usage. A collaborative approach and professionalism are essential for success in this position.