Technical Inside Sales for OEM Accounts (Employee-Owned)

Employee Owned Holdings, Inc.; Tampa (FL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) with company match

Family leave

Employee Stock Ownership Plan (ESOP)

Job summary

GCC in Tampa, FL seeks an Inside Sales professional to support strategic OEM accounts, coordinating with outside sales, purchasing and engineering to ensure accurate orders and timely delivery of technical solutions.

You will learn product knowledge across hydraulic, pneumatic, and automation components, serve as the primary internal contact for assigned accounts, and help provide pricing updates and delivery status while maintaining customer satisfaction in a fast-paced environment.

Qualifications

• Experience with customer communication via phone & email.
• Proficient with Microsoft Outlook, familiar with basic Microsoft Excel function, ERP systems a plus.
• Experience working with technical products a plus.

Responsibilities

• Partner with Outside Sales to support OEM accounts through proactive communication, timely follow-up, and coordinated execution.
• Learn product knowledge across hydraulic, pneumatic, and automation components to help customers identify the right solutions.
• Serve as the primary internal contact for assigned accounts, ensuring consistent and professional handling of orders, quotations, and service requests.
• Develop relationships with customer contacts to understand production needs, forecasts, and business cycles.
• Provide real-time updates on pricing, product availability, lead times, and delivery status.
• Collaborate with cross-functional teams including engineering, outside sales, production and purchasing to resolve challenges and maintain customer satisfaction.
• Accounting/Finance – resolve credit, billing, and invoicing issues.
• Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and understand the implications of conformance with the Quality Management System.

Skills

Customer communication

Microsoft Outlook

Excel basics

Cross-functional collaboration

Education

High school diploma or GED

Tools

ERP systems

Job description

GCC in Tampa, FL seeks an Inside Sales professional to support strategic OEM accounts, coordinating with outside sales, purchasing and engineering to ensure accurate orders and timely delivery of technical solutions.

You will learn product knowledge across hydraulic, pneumatic, and automation components, serve as the primary internal contact for assigned accounts, and help provide pricing updates and delivery status while maintaining customer satisfaction in a fast-paced environment.