Technical Inside Sales: Flow Control Solutions Expert

Bray International, Inc.; Chandler (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) plan

Career growth

Smoke-free workplace

Job summary

Bray International is seeking a Technical Inside Sales Representative in Chandler, AZ to serve as the primary contact for technically complex customer needs, including product specifications, quotations, order support, and returns.

You will translate customer requirements into quotes, collaborate with Sales, Applications Engineering, Operations, and Accounting, and help ensure timely order fulfillment and customer satisfaction.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Minimum of 2 years in technical inside sales or a similar customer-facing technical role.
• Strong technical aptitude and ability to explain complex products and solutions.
• Excellent communication and CRM proficiency.

Responsibilities

• Serve as a primary contact for customers seeking technical product information, quotes, or support.
• Respond to inbound calls, emails, and other customer inquiries promptly and professionally.
• Assist customers in identifying their technical needs and provide suitable solutions.
• Maintain and develop customer relationships to ensure repeat business and satisfaction.
• Prepare and send accurate quotations based on customer specifications, pricing, and delivery requirements.
• Track technical orders from inception through delivery, handling modifications, status updates, or cancellations.
• Collaborate with Sales, Applications Engineering, Operations, Warehouse, and Logistics to ensure on-time delivery.

Skills

Technical product knowledge

CRM proficiency

Verbal & written communication

Customer relationship management

Education

Bachelor’s degree in a related field

Tools

CRM software

ERP systems

Microsoft Office

Job description

Bray International is seeking a Technical Inside Sales Representative in Chandler, AZ to serve as the primary contact for technically complex customer needs, including product specifications, quotations, order support, and returns.

You will translate customer requirements into quotes, collaborate with Sales, Applications Engineering, Operations, and Accounting, and help ensure timely order fulfillment and customer satisfaction.