Technical Implementation Specialist

VIVA USA Inc; Jackson (MS); Hybrid; USD 83,000 - 124,000; Full time

Benefits offered by this job

Hybrid work arrangement

Remote option

Job summary

VIVA USA Inc. in Mississippi seeks a Technical Implementation Specialist to plan, configure, implement, and support Microsoft Intune and Enterprise MDM within Azure/Entra. You will partner with client IT to modernize device enrollment, compliance, and security posture.

Responsibilities include configuring enrollment, policies, CA, app deployment, Apple/Android integration, migration support, troubleshooting, and documenting processes for knowledge transfer and future support.

Qualifications

• Minimum 5 years of experience with Microsoft Intune and Endpoint Management.
• Experience implementing Mobile Device Management solutions in enterprise environments.
• Experience with Microsoft Entra ID (Azure Active Directory).
• Experience with Apple Business Manager, Apple DEP/ADE.
• Experience configuring Conditional Access, compliance policies, and device security policies.
• Knowledge of M365 administration and endpoint security best practices.
• Experience with device enrollment, application deployment, and policy management.
• Ability to troubleshoot enrollment, synchronization, and device compliance issues.
• Strong written and verbal communication skills.
• Experience documenting technical processes and providing knowledge transfer to client staff.

Responsibilities

• Plan, configure, implement, and support Microsoft Intune and Enterprise MDM environment.
• Configure device enrollment, compliance policies, and conditional access.
• Handle application deployment, security baselines, and platform integrations (Apple Business Manager, Android Enterprise).
• Provide migration support, troubleshooting, and documentation; deliver knowledge transfer to client staff.

Skills

Communication

Troubleshooting

Documentation

Knowledge transfer

Tools

Microsoft Intune

Entra ID (Azure AD)

Apple Business Manager

Android Enterprise

Conditional Access

PowerShell scripting

Windows Autopilot

Job description

50% Remote, In person occasionally if required

Technical Implementation Specialist

The contractor will serve as a Microsoft Intune and Enterprise MDM Specialist. They will be responsible for planning, configuring, implementing, and supporting the client's mobile device management and endpoint management environment with Microsoft Azure/Entra and Intune. Responsibilities include configuring device enrollment, compliance policies, conditional access, application deployment, security baselines, Apple Business Manager Integration, Android Enterprise integration, migration support, troubleshooting, documentation, knowledge transfer and implementation recommendations aligned with client security standards. The contractor will work collaboratively with client IT staff to modernize and streamline mobile device deployment and management process.

Required Skills / Experience

• Minimum 5 years of experience with Microsoft Intune and Endpoint Management.
• Experience implementing Mobile Device Management solutions in enterprise environments.
• Experience with Microsoft Entra ID (Azure Active Directory).
• Experience with Apple Business Manager, Apple DEP/ADE.
• Experience configuring Conditional Access, compliance policies, and device security policies.
• Knowledge of M365 administration and endpoint security best practices.
• Experience with device enrollment, application deployment, and policy management.
• Ability to troubleshoot enrollment, synchronization, and device compliance issues.
• Strong written and verbal communication skills.
• Experience documenting technical processes and providing knowledge transfer to client staff.

Preferred / Not Required

• Experience working within state government or public sector environments.
• Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
• Experience with Windows Autopilot and endpoint provisioning.
• Familiarity with STIG, CIS, or other security compliance standards.
• Microsoft certifications related to Intune, Azure or Endpoint Management.
• Experience integrating mobile device management with ticketing or asset management systems.
• Experience with PowerShell scripting and automation.

• Technical experience with Microsoft Intune, Entra ID, and Enterprise mobile device management implementation - 40
• Experience with Apple Business Manager, Android Enterprise, - 30
• security policies, and enterprise device enrollment/configuration -
• Experience providing documentation, knowledge transfer, troubleshooting, and working with government or highly regulated environments - 20
• Relevant certifications, project implemnetation success, and overall communication/presentation of qualifications - 10

Notes:

• 50% Remote,In person occasionally if required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status