Technical Field Support

GreenEarth Cleaning | Kansas City; Kansas City (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Life insurance

Paid time off (PTO)

Job summary

GreenEarth Cleaning seeks a field-service technical specialist to represent the brand at client sites across the United States. You will travel for 2–4 days per week to perform on-site maintenance, install equipment, and deliver in-person training.

You will also provide remote support via email, video, phone, and text, and prepare detailed field reports after each service. A strong mechanical background and knowledge of dry cleaning systems are essential.

Qualifications

• Willingness to travel nationwide, typically 2–4 days each travel week.
• 3+ years hands-on experience in a relevant technical, service, or maintenance role.
• Background in mechanical maintenance; electrical, automotive, HVAC, or plumbing is advantageous.
• Ability to interpret basic electrical wiring diagrams, pneumatic schematics, and exploded parts views.
• Strong interpersonal skills to instruct and train plant operators on equipment maintenance standards and best practices.
• Possession of a valid driver's license and a current passport (or ability to obtain a passport).

Responsibilities

• Represent our brand on-site at client locations, primarily across the United States.
• Travel to client locations to perform on-site mechanical maintenance, equipment installation, and provide in-person training.
• Recommend additional products and services that meet client needs in-person, via phone, and video conferencing.
• Prepare comprehensive written field reports following every completed service job.
• Provide remote customer support and troubleshooting via email, video conference, phone, and text messaging.
• Develop a strong working knowledge of dry cleaning machinery and related production systems with comprehensive training provided.

Skills

Travel readiness

Mechanical maintenance

Electrical background

Diagrams interpretation

Communication skills

Driver's license

Passport availability

Job description

The global leader in eco-friendly dry cleaning solutions is seeking candidates to join our expanding Technical division. Selected team members will perform the following duties:

• Represent our brand on-site at client locations, primarily across the United States.

• Travel to client locations to perform on-site mechanical maintenance, equipment installation, and provide in-person training.

• Recommend additional products and services that meet client needs in-person, via phone, and video conferencing.

• Prepare comprehensive written field reports following every completed service job.

• Provide remote customer support and troubleshooting via email, video conference, phone, and text messaging.

• Develop a strong working knowledge of dry cleaning machinery, laundry washers, pump and auto-dose systems, and associated production systems (comprehensive training provided).

Requirements

• Willingness and availability to travel nationwide, typically for two to four days each travel week.

• Solid background in mechanical maintenance (prior experience in electrical, automotive, industrial automation, HVAC, or plumbing systems is highly advantageous).

• Capability to interpret basic electrical wiring diagrams, pneumatic schematics, and exploded parts views.

• Minimum of 3 years of hands-on experience in a relevant technical, service, or maintenance role.

• Strong interpersonal skills to effectively instruct and train plant operators on equipment maintenance standards and best practices.

• Possession of a valid driver's license and a current passport (or the ability to obtain a passport).

Benefits

• 401(k) with company match

• Health, dental, and vision insurance

• Life insurance

• Paid time off (PTO)