Technical Field Service & Operations Lead

Gallman Consulting; Savannah (GA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Gallman Consulting seeks a Technical Service & Field Operations Manager to lead field service activities and coordinate engineering-driven service delivery for a growing North American footprint.

The role oversees installations, commissioning, troubleshooting, and warranty matters, partnering with operations and engineering to ensure top-tier customer support. Occasional travel to customer sites is required as the organization expands manufacturing capabilities.

Qualifications

• 5+ years of technical leadership, field service, engineering, maintenance, or technical operations experience.
• Experience leading customer-facing technical teams or service organizations.
• Experience managing labor, materials, project schedules, and vendor relationships.
• Bachelor’s degree in Engineering, Engineering Technology, or a related field preferred, but equivalent technical leadership experience will be considered.

Responsibilities

• Lead field service technicians and manage service activities.
• Support installations, commissioning, troubleshooting, and warranty matters.
• Coordinate service schedules, labor resources, and project execution.
• Act as a trusted technical resource for customers.
• Partner with operations, engineering, and leadership teams to deliver exceptional service support.
• Travel to customer sites as needed.

Skills

Technical leadership

Field service

Project management

Customer-facing

Labor management

Vendor relations

Education

Bachelor’s degree in Engineering or related field

Job description

Gallman Consulting seeks a Technical Service & Field Operations Manager to lead field service activities and coordinate engineering-driven service delivery for a growing North American footprint.

The role oversees installations, commissioning, troubleshooting, and warranty matters, partnering with operations and engineering to ensure top-tier customer support. Occasional travel to customer sites is required as the organization expands manufacturing capabilities.