Field Service Manager — Tech Team Leader

Methods, Inc.; Charlotte (NC); On-site; USD 115,923 - 135,922; Full time

Benefits offered by this job

Medical

401(k)

Vacation

Sick Pay

Holiday Pay

Tuition Assistance

Job summary

Methods, Inc. in Charlotte, NC, is looking for a Service Manager to lead its field service team. This exciting opportunity calls for individuals with strong mechanical and managerial skills. The ideal candidate will oversee service operations, provide technical support, and maintain customer relationships.

The role involves traveling 10-20% of the time for domestic and some international assignments. A background in engineering or technical studies is preferred. Benefits include medical coverage, retirement plans, and more.

Qualifications

• Prior people management experience.
• Solid knowledge of mechanical, hydraulic, pneumatic, electric, and electronic systems.
• Experience in managing technical teams.

Responsibilities

• Supervise, mentor, and motivate service technicians.
• Provide technical support and guidance to field technicians.
• Oversee scheduling and prioritization of service calls.

Skills

Superior organizational and multitasking abilities

Excellent leadership

Strong problem-solving capabilities

Education

Associate’s or Bachelor’s degree in Engineering or Technical Studies

Job description

Methods, Inc. in Charlotte, NC, is looking for a Service Manager to lead its field service team. This exciting opportunity calls for individuals with strong mechanical and managerial skills. The ideal candidate will oversee service operations, provide technical support, and maintain customer relationships.

The role involves traveling 10-20% of the time for domestic and some international assignments. A background in engineering or technical studies is preferred. Benefits include medical coverage, retirement plans, and more.