Technical Field Engineer - Diesel & Gas Engines

Caterpillar Brazil; Houston (TX); On-site; USD 128,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k)

Health Savings Account

Flexible Spending Accounts

Career Development

Incentive bonus

Life Insurance

Parental leave

Tuition Reimbursement

Adoption benefits

Job summary

Caterpillar Inc. in Houston seeks a Customer Service Engineer to provide advanced technical support for Caterpillar medium-speed diesel and gas engines across marine, offshore oil and gas, and power generation applications worldwide.

You will diagnose complex issues, optimize performance, and deliver guidance to customers, dealers, and internal teams, leveraging your expertise in engine controls and balance-of-plant equipment.

Qualifications

• Bachelor's degree in Mechanical, Electrical or Marine Engineering or related field.
• Several years of experience supporting, testing, commissioning, operating, or servicing large medium-speed diesel and/or gas engines.
• Strong written and verbal communication in English; ability to engage customers, dealers, suppliers and cross-functional teams.

Responsibilities

• Provide advanced technical support for medium-speed diesel and gas engine installations serving marine, offshore oil and gas, and power generation customers.
• Diagnose and resolve engine, controls, monitoring system, and auxiliary equipment issues remotely or onsite.
• Analyze engine and system performance data to identify root causes and improve reliability.
• Develop, execute, and document engine performance testing activities.
• Coordinate technical projects and field activities with dealers, customers, and internal teams.
• Prepare detailed technical reports and service documentation for customer discussions.

Skills

Customer focus

Service excellence

Consulting

Problem solving

Relationship management

Project management

English proficiency

Education

Bachelor's degree in Mechanical/Electrical/Marine Engineering

Job description

Caterpillar Inc. in Houston seeks a Customer Service Engineer to provide advanced technical support for Caterpillar medium-speed diesel and gas engines across marine, offshore oil and gas, and power generation applications worldwide.

You will diagnose complex issues, optimize performance, and deliver guidance to customers, dealers, and internal teams, leveraging your expertise in engine controls and balance-of-plant equipment.