Technical Engineering Associate

JTEKT MACHINERY AMERICAS CORPORATION; Arlington Heights (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

BCBSIL health insurance with lowprem.

Short- and Long-Term Disability

Basic Life & AD&D

Bi-annual bonus opportunity

401(k) match

14–15 days PTO to start

Job summary

JTEKT Machinery Americas Corporation is seeking a Technical Engineering Associate in Arlington Heights, IL to support engineering projects, customer requests, aftermarket service activities, and departmental operations.

The role collaborates with Engineering, Service, Sales, Operations, and customers to coordinate project details, manage technical documentation, support quoting and scheduling, and ensure timely follow-through on needs.

Qualifications

• Associate’s degree in Engineering or related discipline.
• Customer-facing or cross-functional team experience.
• Familiarity with CAD software such as SolidWorks, AutoCAD, or similar.

Responsibilities

• Serve as a primary contact for engineering and technical inquiries, routing requests and following through to resolution.
• Support engineering projects by gathering documentation, technical data, and project information.
• Coordinate engineering training sessions, including quoting, scheduling, invoicing, and day-of support.
• Create and maintain Salesforce cases, work orders, service appointments, and related project records.
• Process engineering billings, invoices, timecards, expenses, and supporting documentation.
• Assist with onboarding, departmental initiatives, and special projects as assigned.

Skills

Customer-facing experience

Cross-functional teamwork

Education

Associate’s degree in Engineering or related discipline

Tools

CAD software - SolidWorks/AutoCAD

Job description

Career Opportunities with JTEKT MACHINERY AMERICAS CORPORATION

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We are seeking a Technical Engineering Associate to support engineering projects, customer requests, aftermarket service activities, and departmental operations. This role works closely with Engineering, Service, Sales, Operations, and customers to coordinate project details, manage technical documentation, support quoting and scheduling, and help ensure timely follow-through on customer and internal needs.

Key Responsibilities

• Serve as a primary contact for engineering and technical inquiries, routing requests and following through to resolution.
• Support engineering projects by gathering documentation, technical data, and project information.
• Coordinate engineering training sessions, including quoting, scheduling, invoicing, and day-of support.
• Create and maintain Salesforce cases, work orders, service appointments, and related project records.
• Process engineering billings, invoices, timecards, expenses, and supporting documentation.
• Assist with onboarding, departmental initiatives, and special projects as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications

• Associate’s degree in Engineering or a related discipline.
• Customer-facing or cross-functional team experience.

Preferred Qualifications

• Experience with JTEKT Machinery/Toyoda products.
• Experience in manufacturing, automation, CNC machining, industrial equipment, or engineering project environments.
• Familiarity with CAD software such as SolidWorks, AutoCAD, or similar platforms.

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $24.00 / hr., with offers based on experience, education, and qualifications