Field Service Engineer - Grinding Machines

JTEKT MACHINERY AMERICAS CORPORATION; Arlington Heights (IL); On-site; USD 83,097,000 - 109,326,000; Full time

Benefits offered by this job

BCBSIL health insurance

Disability insurance

Life & AD&D

Bi-annual bonus

401(k) with match

PTO and paid holidays

Job summary

JTEKT MACHINERY AMERICAS CORPORATION is seeking a Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer sites across the US. You will ensure reliable performance and high customer satisfaction through expert on-site service and remote support.

The role requires 5+ years in machine tool maintenance, PLC/FANUC exposure, and a willingness to travel 100% (overnight and weekend trips). Competitive benefits and starting pay are offered.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience.
• 5+ years’ machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years’ remote technical support in the machine tool industry.
• 5+ years’ installation/maintenance of machining centers, including CNC geometry checks and adjustments.

Responsibilities

• Install CNC machine tool systems and all accessories at customer sites.
• Troubleshoot and identify mechanical, hydraulic, pneumatic, or application issues.
• Coordinate resolutions and suggest repairs or replacements for CNC tools.
• Provide on-site and remote support to customers, distributors, and colleagues.
• Manage projects and deliver training as needed.
• Assist with trade shows and service support as required.
• Travel 100%, including overnight and occasional weekend trips.
• Perform other related duties as assigned.

Skills

Remote support

Machine tool maintenance

CNC geometry checks

Troubleshooting

Electrical & mechanical eng

Education

Bachelor's degree in Electrical/Mechanical/Industrial Engineering

Tools

PLC programming

FANUC Controls

Microsoft Office

Job description

Career Opportunities with JTEKT MACHINERY AMERICAS CORPORATION

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The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing OD/ID and/or cylindrical grinding machines.

Key Responsibilities

• Install CNC machine tool systems and all accessories at customer sites
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
• Coordinate resolutions and suggest repairs or replacements for CNC tools
• Provide on-site and remote support to customers, distributors, and colleagues
• Manage projects and deliver training as needed
• Assist with trade shows and service support as required
• Travel 100%, including overnight and occasional weekend trips
• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
• 5+ years’ machine tool maintenance/technology experience (electrical and mechanical)
• 5+ years’ remote technical support in the machine tool industry
• 5+ years’ installation/maintenance of machining centers, including CNC geometry checks and adjustments

Preferred Qualifications

• Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
• Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

• Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
• Company-paid Short- and Long-Term Disability and Basic Life & AD&D
• Bi-annual bonus opportunity
• Safe Harbor 401(k) match
• 10 paid holidays + 15 days of PTO to start (with more earned over time)
• Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
• Growth-focused environment with training and advancement opportunities
• Starting pay: $29 / hr., with offers based on experience, education, and qualifications