Technical Engineering Associate: Project Support & Growth

JTEKT MACHINERY AMERICAS CORPORATION; Arlington Heights (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

BCBSIL health insurance with lowprem.

Short- and Long-Term Disability

Basic Life & AD&D

Bi-annual bonus opportunity

401(k) match

14–15 days PTO to start

Job summary

JTEKT Machinery Americas Corporation is seeking a Technical Engineering Associate in Arlington Heights, IL to support engineering projects, customer requests, aftermarket service activities, and departmental operations.

The role collaborates with Engineering, Service, Sales, Operations, and customers to coordinate project details, manage technical documentation, support quoting and scheduling, and ensure timely follow-through on needs.

Qualifications

• Associate’s degree in Engineering or related discipline.
• Customer-facing or cross-functional team experience.
• Familiarity with CAD software such as SolidWorks, AutoCAD, or similar.

Responsibilities

• Serve as a primary contact for engineering and technical inquiries, routing requests and following through to resolution.
• Support engineering projects by gathering documentation, technical data, and project information.
• Coordinate engineering training sessions, including quoting, scheduling, invoicing, and day-of support.
• Create and maintain Salesforce cases, work orders, service appointments, and related project records.
• Process engineering billings, invoices, timecards, expenses, and supporting documentation.
• Assist with onboarding, departmental initiatives, and special projects as assigned.

Skills

Customer-facing experience

Cross-functional teamwork

Education

Associate’s degree in Engineering or related discipline

Tools

CAD software - SolidWorks/AutoCAD

Job description

JTEKT Machinery Americas Corporation is seeking a Technical Engineering Associate in Arlington Heights, IL to support engineering projects, customer requests, aftermarket service activities, and departmental operations.

The role collaborates with Engineering, Service, Sales, Operations, and customers to coordinate project details, manage technical documentation, support quoting and scheduling, and ensure timely follow-through on needs.