Technical Enablement & Documentation Lead

Zeromatter Technologies Inc; Mountain View (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Zeromatter Technologies Inc. is hiring a Technical Enablement Lead to own two programs end-to-end: customer-facing product documentation and internal/external enablement for engineers and customers.

You will partner with engineering, customer success, and product to ensure enablement scales with the product. You will design onboarding materials, maintain documentation, and own release notes, while creating content that serves both human readers and AI tools.

Qualifications

• Experience with simulation, autonomous vehicles, or an adjacent domain.
• Experience designing and running enablement programs for technical audiences (engineers, customer engineers, or both).
• Experience owning or writing product documentation at a tech company.

Responsibilities

• Own technical enablement program end-to-end for internal and external audiences.
• Design onboarding and ramp materials for engineers joining Zeromatter.
• Build lightweight, just-in-time enablement for platform changes.
• Partner with Customer Success to design external enablement materials as we scale the customer base.
• Own customer-facing documentation program end-to-end.
• Write authority product docs by interviewing engineering teams.
• Keep documentation current as the product evolves.
• Own release notes each release cycle and integrate into the docs set.
• Set standards, structure, and review process for customer-facing docs.
• Design documentation that serves humans and AI agents using Markdown and source-of-truth pages.

Skills

Technical enablement

Product documentation

Engineering collaboration

Tools

Markdown

Docs tooling

Job description

Zeromatter Technologies Inc. is hiring a Technical Enablement Lead to own two programs end-to-end: customer-facing product documentation and internal/external enablement for engineers and customers.

You will partner with engineering, customer success, and product to ensure enablement scales with the product. You will design onboarding materials, maintain documentation, and own release notes, while creating content that serves both human readers and AI tools.