Product Marketing Lead (Documentation)

Magnite; Los Angeles (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Equity + ESPP

Pension & retirement plan

Health coverage for you and family

Time off & Summer Fridays

Family leave

Cell phone subsidy

Recognition program

Community service events

Wellness coach

Job summary

Magnite is seeking a senior Lead, Product Documentation to own the Help Center and lead Magnite’s technical writing practice. You will set the strategy and roadmap for the Help Center, manage the platform, and continuously improve information architecture, search, and user experience.

As Magnite’s primary technical writer, you will create and maintain clear, accurate documentation across our technology platforms while using AI-enabled tools to scale content development and maintenance.

Qualifications

• 5+ years of experience in technical writing, product documentation, knowledge management, or a related discipline.
• Experience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or Confluence.
• Hands-on experience using AI-enabled tools to improve content production efficiency and scale.
• Technical fluency to work with engineers and understand software development processes, APIs, integrations, and product workflows.

Responsibilities

• Own Magnite Help Center strategy, roadmap, platform management, and ongoing development.
• Lead documentation standards, templates, governance, and publishing workflows.
• Create and maintain clear, accurate documentation across Magnite’s technology platforms.
• Produce content in formats including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video.
• Collaborate with Product, Engineering, Product Marketing, and client-facing teams to align content with business priorities.
• Use analytics, search behavior, and customer feedback to improve content discoverability and self-service.

Skills

Technical writing

Information architecture

Content governance

AI tooling

Cross-functional collaboration

Documentation lifecycle

API/docs

Tools

Document360

Confluence

Job description

• As Lead, Product Documentation, you will own the Magnite Help Center and lead the company’s technical writing practice
• This senior individual-contributor role combines hands-on content creation with platform, user experience, and content operations ownership
• You will set the strategy and roadmap for the Help Center, manage the underlying platform, and continuously improve its information architecture, search, navigation, and overall user experience
• As Magnite’s primary technical writer, you will create and maintain clear, accurate documentation across our technology platforms while using AI-enabled tools to make content development and maintenance more efficient and scalable
• Own the strategy, roadmap, platform management, and ongoing development of the Magnite Help Center
• Improve the Help Center experience by optimizing its information architecture, search, navigation, and content discoverability using analytics and user feedback
• Lead Magnite’s technical writing practice, establishing documentation standards, templates, governance, and publishing workflows
• Produce content in the formats best suited to each user need, including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video
• Use AI-enabled tools to scale content creation and maintenance while ensuring editorial quality and technical accuracy
• Partner with Product and Engineering to support product launches and make relevant documentation available contextually within Magnite’s product portfolio
• Collaborate across Product Marketing and client-facing teams to prioritize documentation needs and keep content aligned with business and customer priorities

Benefits

• Equity and Employee Stock Purchase Plan
• Pension and Retirement Savings Plan in Several Countries
• Comprehensive Healthcare Benefits for You and Your Family
• Generous Time Off, Holiday Breaks and Summer Fridays
• Family-Focused Leave Benefits
• Cell Phone Subsidy
• Performance Management, and Investment in Diversity Initiatives
• Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag
• Community Service Events
• Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One

The ability to manage multiple priorities independently while maintaining accuracy and attention to detailExpertise in information architecture, taxonomy, content governance, and documentation lifecycle managementExperience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or ConfluenceHands-on experience using AI-enabled tools to improve the efficiency and scalability of content productionThe technical fluency to work effectively with engineers and understand software development processes, APIs, integrations, and product workflowsExperience in advertising technology or another complex B2B technology environment is a plusExperience using analytics, search behavior, and customer feedback to identify content gaps and improve self-serviceStrong project and stakeholder-management skills, with the ability to lead cross-functional initiatives through influence5+ years of experience in technical writing, product documentation, knowledge management, or a related discipline, preferably for complex software productsExceptional writing and editing skills, with the ability to translate complex technical concepts into clear, accessible guidance