Technical Delivery Manager

Brooksource; Charlotte (NC); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Health benefits available

Dental benefits available

Vision benefits available

Job summary

Brooksource in Charlotte, NC is seeking an Information Technology Delivery Lead on a 12-month W2 contract. The hybrid role requires 3 days onsite in Charlotte, with a 40-hour work week and hourly compensation.

You will oversee multiple IT delivery initiatives, drive process improvements, and coach teams in Kanban/Scrum practices. Ideal candidates have 7+ years of relevant experience, strong communication skills, and expertise in Jira/Confluence, with a focus on driving enterprise change and

Qualifications

• 7+ years of relevant experience or equivalent combination of education and experience.
• High School Diploma or GED equivalent.
• 5+ years Project Management (Kanban or Scrum) in enterprise IT environments.
• Coaching at team and broader levels on delivery methodologies.
• Proven experience driving enterprise change and continuous improvement.
• Process design, documentation, and implementation expertise.
• Advanced MS Office and Atlassian suite skills.
• Ability to handle ambiguity and shifting priorities.

Responsibilities

• Provide program management support for several initiatives such as large-scale technology buildouts and migrations.
• Deliver solutions that meet business objectives with on-time delivery and high quality.
• Conceptualize process enhancements to increase delivery effectiveness.
• Instill innovation and continuous improvement practices in teams.
• Manage team quarterly commitments.
• Manage change with stakeholders appropriately.
• Provide timely reporting of outcomes and progress toward them.
• Execute the communication and adoption plan including training sessions as needed.

Skills

Kanban/Scrum

Coaching

Communication

Office suite

Jira/Confluence

Change management

Process design

Education

Bachelor's degree in Computer Science or Information Systems

High School Diploma or GED

Tools

Jira

Confluence

Visio

PowerPoint

Excel

Word

Job description

Brooksource is seeking a Information Technology Delivery Lead This role supports Invest Technology delivery as a process subject matter expert in project management, system development and program management. Responsible for supporting the team through consulting, communication and education.

The Work Itself

• Provide program management support for several initiatives [i.e. large scale technology buildouts, migrations, etc…]
• Deliver solution that accomplishes business objectives with on-time delivery and exceptional quality.
• Conceptualize process enhancements to increase project delivery effectiveness.
• Instill innovation and continuous improvement practices in teams.
• Manage team(s) quarterly commitments.
• Manage change with stakeholders appropriately.
• Provide adequate, on time reporting of outcomes and progress toward them.
• Execute the communication and adoption plan including training sessions as needed.

The Skills You Bring

Minimum Qualifications

• 7+ years of relevant experience or equivalent combination of education and experience
• High School Diploma or GED equivalent

Preferred Qualifications

• 5+ years Project Management (primarily Kanban or Scrum) experience in an enterprise IT system environment.
• Demonstrated expertise in coaching at team level and broader levels (coaching in kanban/scrum/delivery methodology related topics)
• Bachelor's degree in Computer Science, Information Systems or other relevant field of study preferred.
• Proven experience driving enterprise change in large organizations.
• Proven track record of establishing continuous improvement practices.
• Competent in process design, documentation, and implementation.
• Excellent skills in Microsoft Office, including PowerPoint, Excel, Visio, and Word.
• Excellent writing and verbal communication skills.
• Advanced expertise in Atlassian suite (Jira, Confluence).
• Handles ambiguity and changing priorities effectively.

Logistics

• 12-Month W2 Contract (with potential for extension or conversion)
  • Health, Dental and Vision benefits available
• Charlotte, NC (Hybrid 3 days onsite)
• Full time (40 hours per week)
• Compensation: $45-$50/hr
• We are unable to provide sponsorship currently