Technical Customer Success & Solutions Specialist

Winnebago Industries Inc; Clearwater (FL); On-site; USD 60,000 - 65,000; Full time

Job summary

Lithionics in Clearwater, FL is seeking a Customer Success Specialist to support customers and partners, blending technical knowledge with sales engagement. You will be at the front line for OEMs, integrators, and distributors, helping translate requirements and drive value.

This role is ideal for engineers or technically proficient sales professionals looking to grow into Account Management, Sales Engineer, or Business Development roles in a fast-growing team.

Qualifications

• Bachelor’s degree in Engineering, Technical Sales, Business, or related field.
• 2–5 years experience in technical customer-facing roles (inside sales, sales engineering, field service, applications, etc.).
• Demonstrated aptitude in batteries, power electronics, or renewable energy technologies preferred.
• Strong interpersonal, written, and verbal communication skills.

Responsibilities

• Serve as a primary point of contact for inbound customer inquiries related to technical products, pricing, and solution fit.
• Build trust with OEMs, integrators, and distributors by providing clear, knowledgeable, and timely support.
• Coordinate with Engineering, Production, and Operations to translate customer requirements.
• Support Outside Sales, Account Managers, and Business Development in technical sales efforts.
• Assist with proposals, product configurations, pricing packages, and documentation for quoting and RFPs.
• Identify opportunities for upsell and system expansion within existing accounts.

Skills

Customer-facing

Technical communication

Education

Bachelor’s degree in Engineering, Technical Sales, Business, or related field

Job description

Lithionics in Clearwater, FL is seeking a Customer Success Specialist to support customers and partners, blending technical knowledge with sales engagement. You will be at the front line for OEMs, integrators, and distributors, helping translate requirements and drive value.

This role is ideal for engineers or technically proficient sales professionals looking to grow into Account Management, Sales Engineer, or Business Development roles in a fast-growing team.