Technical Customer Success – Marine Cable Solutions

Teledyne Technologies Incorporated; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Teledyne Cable Solutions, part of the Teledyne Marine group, is seeking a results-driven sales/support professional onsite in Dallas to connect customers with engineered cable solutions powering underwater technologies.

The role emphasizes building long-term relationships, understanding customer needs, and coordinating with engineering, production, and research teams to deliver accurate quotes and solid service.

Qualifications

• Strong communication and relationship-building skills are required.
• Ability to multitask and manage priorities in a fast-paced environment.
• Analytical and problem-solving skills are required.

Responsibilities

• Build and maintain strong relationships with customers.
• Understand customer needs and recommend solutions.
• Respond to inquiries about features, pricing, availability, and orders.
• Prepare and deliver accurate quotes and order details.
• Coordinate with engineering, production, and research to meet commitments.
• Provide product-use guidance and troubleshoot basic issues.
• Handle inbound sales inquiries and convert leads to opportunities.
• Maintain customer records for visibility.
• Resolve routine delivery or product questions.
• Verify ITAR eligibility.

Skills

Communication

Relationship building

Multitasking

Analytical thinking

Technical aptitude

Microsoft Office

ITAR knowledge

Education

Bachelor’s degree in a related field

Minimum 2 years of related sales or customer support experience

Tools

IFS experience

Salesforce

Job description

Teledyne Cable Solutions, part of the Teledyne Marine group, is seeking a results-driven sales/support professional onsite in Dallas to connect customers with engineered cable solutions powering underwater technologies.

The role emphasizes building long-term relationships, understanding customer needs, and coordinating with engineering, production, and research teams to deliver accurate quotes and solid service.