Customer Service & Order Coordination Specialist

FLIR Systems, Inc.; Dallas (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Supportive team environment

Cross-functional exposure

Direct impact on customer satisfaction

Job summary

Teledyne Technologies Incorporated seeks a detail-oriented Customer Service Support professional in Dallas, TX, onsite. You will support Marine Interconnect product lines, process orders, and liaise with Planning, Shipping, Contracts, and Finance to ensure timely delivery.

The role emphasizes strong communication, data entry, and problem-solving in a fast-paced manufacturing environment. You will handle inquiries by phone and email, track order status, and maintain records in customer portals,

Qualifications

• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Provide administrative support for Marine Interconnect product lines and respond to inquiries via email and phone.
• Process purchase orders and enter data into internal systems.
• Track and report on order status, including shipping dates and delays.
• Communicate proactively with customers to provide updates and resolve issues.
• Coordinate with Planning, Shipping, Contracts, and Finance to ensure timely delivery.
• Assist with resolving scheduling, shipping, and invoicing challenges.
• Review customer terms and conditions with Contracts and follow up as needed.
• Perform clerical tasks including filing, data entry, and logging quote requests.
• Screen customers using online tools and maintain records in customer portals.

Skills

Attention to detail

Written and verbal communication

MS Word

MS Excel

MS PowerPoint

Salesforce

IFS ERP

1–3 years experience in admin or CS

U.S. person under ITAR

Education

High school diploma or GED

Associate degree - a plus

Tools

Salesforce

IFS

Microsoft Office

Job description

Teledyne Technologies Incorporated seeks a detail-oriented Customer Service Support professional in Dallas, TX, onsite. You will support Marine Interconnect product lines, process orders, and liaise with Planning, Shipping, Contracts, and Finance to ensure timely delivery.

The role emphasizes strong communication, data entry, and problem-solving in a fast-paced manufacturing environment. You will handle inquiries by phone and email, track order status, and maintain records in customer portals,