Remote Order Specialist – Customer Care & Ops

Lancesoft; Tewksbury (MA); Remote; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Job summary

LanceSoft is seeking a detail-oriented Order Processor for temporary assignment. This role focuses on accurate order processing from entry through delivery, with extensive collaboration across logistics, finance, and manufacturing to resolve inquiries and ensure on-time shipments.

The ideal candidate will have customer service experience, ERP/CRM familiarity, and strong communication skills to thrive in a fast-paced, remote environment.

Qualifications

• 1 year of experience in Customer Service and order processing (end-to-end from Quote to Bill).
• Experience with ERP and CRM systems is preferred.
• Strong communication skills and ability to work under pressure in a fast-paced environment.

Responsibilities

• Execute and manage end-to-end order processing from entry to delivery commitment.
• Respond to internal and external inquiries across channels (orders, pricing, delivery, billing, documentation).
• Handle customer order inquiries and coordinate with stakeholders to resolve issues.

Skills

Customer Service

Order Processing

ERP

SFDC

MS Office

Education

High School Diploma

Tools

SFDC

MS Office

Job description

LanceSoft is seeking a detail-oriented Order Processor for temporary assignment. This role focuses on accurate order processing from entry through delivery, with extensive collaboration across logistics, finance, and manufacturing to resolve inquiries and ensure on-time shipments.

The ideal candidate will have customer service experience, ERP/CRM familiarity, and strong communication skills to thrive in a fast-paced, remote environment.