Technical CS Leader - Post-Sales & Growth

MintMCP; San Mateo (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Significant equity

Direct access to CEO

Health benefits

Job summary

MintMCP is hiring a post-sales leader in the San Francisco Bay Area. You own the customer once the deal is signed, leading onboarding, defining success, and ensuring the product goes live against real use cases.

You’ll manage account health, conduct business reviews, drive renewals and expansions, and advocate for customers to founders. This in-person role builds the post-sales function, with playbooks, cadence, and occasional travel.

Qualifications

• Exceptional with customers and able to keep rollout on track.
• Owns customer relationships end-to-end in CS, AM, consulting, or client-delivery roles.
• Runs plans across a customer's team, aligning stakeholders and tracking commitments.

Responsibilities

• Own the customer journey after the deal is signed, including onboarding and defining success.
• Manage renewals and expansion, monitor health, and conduct reviews with customers.

Skills

Customer relationships

Plan execution

Stakeholder alignment

Technical conversations

Retention & expansion

Playbooks

Calm under pressure

Leadership potential

Job description

MintMCP is hiring a post-sales leader in the San Francisco Bay Area. You own the customer once the deal is signed, leading onboarding, defining success, and ensuring the product goes live against real use cases.

You’ll manage account health, conduct business reviews, drive renewals and expansions, and advocate for customers to founders. This in-person role builds the post-sales function, with playbooks, cadence, and occasional travel.