Technical Consultant - POS & Hardware Installations

Outcomes®; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

HSA & FSA

Fertility & Family Planning Benefits

Paid Parental Leave

Adoption Assistance Program

Employee Resource Groups

Flex PTO for Exempt Associates & up to

Job summary

Outcomes is seeking a Technical Consultant to work directly with clients, installing approved hardware and software and performing data conversions to ensure a smooth project completion. You will set up servers, printers, and peripherals, assist during go-live, and document configurations throughout the engagement.

The role requires experience with POS hardware, Windows and Linux, and strong problem-solving skills.

Qualifications

• Associate’s degree or equivalent work experience required.
• Experience with POS hardware and pharmacy-related tech is preferred.
• Ability to install and configure hardware, software, and peripherals at client sites.

Responsibilities

• Set up servers, workstations, printers, scanners with client IT.
• Perform OS updates, data migrations, and data restoration as needed.
• Troubleshoot system and network issues during installation.
• Coordinate with data conversion specialists to correct data issues.
• Assist go-live and on-site trainers with hardware setup.
• Document configurations in Zendesk and other platforms.
• Maintain relationship with project management for hardware needs.

Skills

Windows OS

Linux OS

Printer installation

Networking

Time management

Outcomes product knowledge

Travel readiness

Education

Associate’s degree or equivalent

Tools

Zendesk

Job description

Outcomes is seeking a Technical Consultant to work directly with clients, installing approved hardware and software and performing data conversions to ensure a smooth project completion. You will set up servers, printers, and peripherals, assist during go-live, and document configurations throughout the engagement.

The role requires experience with POS hardware, Windows and Linux, and strong problem-solving skills.