Technical Communications Specialist — Heavy Equipment

Linder Industrial Machinery; Fishersville (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Linder Industrial Machinery is seeking a Technical Communicator to create, organize, and deliver precise technical information for technicians, service managers, and customers across branches. You will translate OEM updates into clear instructions and develop consistent service documentation and SOPs.

You will collaborate with OEMs and internal teams, support troubleshooting with documented processes, and help prepare training materials for new model introductions.

Qualifications

• Translate OEM updates into clear, actionable instructions for technicians.
• Develop and maintain service documentation and SOPs.
• Ensure documents meet branding and version control standards.
• Assist with onboarding and training materials.

Responsibilities

• Create and update Linder service documentation and SOPs.
• Translate OEM updates into actionable technician instructions.
• Collaborate with branches, OEMs, and internal teams.
• Support troubleshooting with documented service calls.
• Develop training materials and cut sheets for new models.

Skills

Technical writing

Heavy equipment systems

Wiring diagrams

Documentation tools

MS Office

Organizational skills

Cross-functional

Tools

KGP

SIS

TSI

PDF editors

Job description

Linder Industrial Machinery is seeking a Technical Communicator to create, organize, and deliver precise technical information for technicians, service managers, and customers across branches. You will translate OEM updates into clear instructions and develop consistent service documentation and SOPs.

You will collaborate with OEMs and internal teams, support troubleshooting with documented processes, and help prepare training materials for new model introductions.