Technical Communications Specialist - Heavy Equipment

Linder Industrial Machinery; Bealeton (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Linder Industrial Machinery Company is seeking a Technical Communicator to create and organize technical information for technicians, service managers, and customers. You will translate OEM updates, maintain service documentation, and coordinate across branches to ensure consistent service practices.

The role supports training, knowledge transfer, and collaborative efforts with the Warranty and OEM teams. Based at a branch or corporate office with occasional field visits.

Qualifications

• Strong written and verbal communication skills for clear technical guidance.
• Experience with heavy equipment systems, ideally Komatsu or similar.
• Ability to read wiring diagrams, hydraulic schematics, and service manuals.
• Proficiency with Word, PowerPoint, Excel and document management tools.
• Excellent organizational skills and attention to detail.

Responsibilities

• Develop, update, and maintain Linder-specific service documentation and SOPs.
• Translate OEM updates into clear technician instructions and ensure branding/version control.
• Serve as a liaison between OEM teams, branches, and field technicians.
• Review service trends to support root cause analysis and corrective actions.
• Create training materials and onboarding content for technicians.

Tools

MS Office

PDF editing

Documentation systems

Job description

Linder Industrial Machinery Company is seeking a Technical Communicator to create and organize technical information for technicians, service managers, and customers. You will translate OEM updates, maintain service documentation, and coordinate across branches to ensure consistent service practices.

The role supports training, knowledge transfer, and collaborative efforts with the Warranty and OEM teams. Based at a branch or corporate office with occasional field visits.