Technical Documentation Specialist - Industrial Systems

ITW; Troy (AL); On-site; USD 75,000 - 110,000; Full time

Job summary

ITW seeks a Technical Writer to develop, maintain, and publish high-quality documentation for ITW FEG products. You will translate complex engineering content into clear, user-focused materials for technicians and internal stakeholders.

Collaborating with service engineering, product support, and training, you will manage doc lifecycles, ensure accuracy, and drive continuous improvement in content quality, accessibility, and usability across publishing platforms.

Qualifications

• Bachelor’s degree in Technical Communication, Mechanical, Electrical, or related engineering field.
• Minimum 5 years of technical writing or engineering documentation experience.
• Experience developing docs for industrial/mechanical/electrical or service products.
• Experience managing multiple projects in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work with PDF editing and publishing software; familiar with CAD/engineering drawings.

Responsibilities

• Technical communication: translate complex information into clear, user-focused content.
• Content quality & accuracy: develop and maintain standards-aligned docs.
• Business & product knowledge: apply product/service understanding to create effective content.
• Building collaborative relationships: gather validation from SMEs and stakeholders.
• Managing execution: prioritize work and deliver content on schedule with version control.
• Content management & governance: use CMS and workflows for lifecycle management.
• Being flexible and adaptable: adjust content approaches to changing priorities.
• Taking initiative: identify gaps and opportunities to improve content.
• Customer focus: tailor content for technicians and customers to enable task completion.
• Continuous improvement: evaluate content and processes for safety and compliance.

Skills

Technical communication

Audience analysis

Information architecture

Content editing

Cross-functional collaboration

Education

Bachelor’s degree in Technical Communication or Engineering

5+ years technical writing/engineering documentation experience

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

PDF editing software

XML-based authoring tools

CMS

Adobe Creative Suite

Job description

ITW seeks a Technical Writer to develop, maintain, and publish high-quality documentation for ITW FEG products. You will translate complex engineering content into clear, user-focused materials for technicians and internal stakeholders.

Collaborating with service engineering, product support, and training, you will manage doc lifecycles, ensure accuracy, and drive continuous improvement in content quality, accessibility, and usability across publishing platforms.