Technical Client Advisor: Enterprise Solutions Lead

Lenovo; North Carolina; On-site; USD 100,000 - 140,000; Full time

Job summary

Lenovo is seeking a Technical Client Advisor, acting as a key point of contact to deliver customized solutions and ensure successful implementation and optimization of Lenovo products and services for clients. The role blends technical acumen with deep client understanding to uncover business opportunities and drive customer satisfaction.

The candidate will engage with clients, guide integration efforts, and collaborate with sales, development, and support teams to address needs and feedback.

Qualifications

• 5+ years of experience in a technical sales or consultative support role.
• Demonstrated ability to manage multiple projects and prioritize tasks.
• Strong relationship-building and communication skills.

Responsibilities

• Engage with clients to understand their technical requirements, challenges, and goals.
• Provide expert guidance on integrating, customizing, and utilizing Lenovo products or services.
• Collaborate with internal teams, including sales, development, and support, to address client needs and feedback.
• Cultivate strong relationships with clients, ensuring high satisfaction and loyalty.
• Stay informed on emerging technologies and Lenovo's strategies to address them.
• Collect and relay customer feedback on current products to Lenovo Business Units to inform future product improvements.
• Develop and maintain relationships with Lenovo sales teams and serve as a support specialist.
• Assist in managing the sales process with Lenovo Sellers and build new relationships with decision-makers involved in solution choices.

Skills

Technical sales

Client relationship

Project management

Communication skills

Education

BA/BS degree

Job description

Lenovo is seeking a Technical Client Advisor, acting as a key point of contact to deliver customized solutions and ensure successful implementation and optimization of Lenovo products and services for clients. The role blends technical acumen with deep client understanding to uncover business opportunities and drive customer satisfaction.

The candidate will engage with clients, guide integration efforts, and collaborate with sales, development, and support teams to address needs and feedback.