Technical Capabilities Manager, Manufacturing Division

Corning Incorporated; Concord (NC); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Company bonuses and long-term incent.

Pension benefits

Health and wellness benefits

Job summary

Corning Incorporated is seeking a Division Manufacturing Technical Capabilities Manager to build and elevate our technical workforce across fiber manufacturing operations. You will own end-to-end talent lifecycle—from recruiting and pipeline programs to world-class training, troubleshooting tool deployment, and retention strategies.

The role requires coordinating with HR, Ops, and Engineering across multiple plants and vendors.

Qualifications

• Four-year degree in Engineering or equivalent preferred.
• 5+ years of hands-on leadership experience in manufacturing.
• Experience developing and implementing strategy in a complex operations environment.
• Demonstrated ability to lead cross-functional teams and influence without direct authority.
• Demonstrated success building or scaling technical training programs and capability frameworks.
• Excellent coaching, facilitation, and cross-functional leadership skills.
• Strong analytical skills and proficiency with performance measurement tools and dashboards.
• Self-motivated, proactive, and able to act with minimal supervision while using sound judgment and handling confidential information.
• Strong project management capability; able to build plans, manage dependencies, and deliver outcomes.
• Technical capability with experience with PCPD (Process Control/Process Discipline), PEX, or MEE methodologies preferred.

Responsibilities

• Build a high-performing technical recruiting network (universities, trade schools, military, industry associations, niche platforms).
• Define and govern hiring and promotion standards for operators, technicians, and engineers.
• Oversee Co-op/Apprenticeship programs: design, selection, rotations, evaluation, and conversion.
• Partner with Talent Acquisition to enable recruiting teams with toolkits, scorecards, and structured interviewing.
• Define and implement world-class training curricula, digital libraries of knowledge, and troubleshooting tools to drive performance improvements.
• Leverage Digital tools to assist with issue identification, troubleshooting processes, and technical gap identification.
• Ensure technical issues are increasingly resolved at the lowest effective level; monitor skill application and close-the-loop learning.
• Each plant will have Technical Capabilities Leaders dotted line to this role; Coach and develop these leaders; build a community of practice.
• Lead cross-functional teams to execute department training improvements and technical capability initiatives.
• Own systems and processes for the Operators and Technicians Programs: governance, documentation, cadence, and continuous updates.
• Actively document processes; implement change management for ongoing modifications and version control.
• Manage communications and regular updates to leadership and key stakeholders on progress, risks, and outcomes.
• Verify programs meet retention goals; partner on root-cause analysis and corrective actions.
• Build and maintain a sustainability plan, including metrics, dashboards, and governance.

Skills

Engineering degree

Leadership

Cross-functional teams

Strategy development

Training program design

Performance metrics

Project management

Digital manufacturing

Education

Bachelor of Science in Engineering

Tools

PCPD

PEX

MEE

Job description

Corning Incorporated is seeking a Division Manufacturing Technical Capabilities Manager to build and elevate our technical workforce across fiber manufacturing operations. You will own end-to-end talent lifecycle—from recruiting and pipeline programs to world-class training, troubleshooting tool deployment, and retention strategies.

The role requires coordinating with HR, Ops, and Engineering across multiple plants and vendors.