Technical Business Systems Analyst

NeoGenomics; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

NeoGenomics is seeking a Technical Analyst to translate business requirements into technical specifications and support system integration. This remote role offers the chance to work in a dynamic environment, collaborate with various teams, and contribute to improving patient care through innovative solutions.

Benefits

401k match

Employee Stock Purchase Program

Tuition reimbursement

Leadership development

16 days of paid time off plus holidays

Wellness courses

Qualifications

• Minimum 2 years of experience in software development required, 3 years preferred.
• Experience in the healthcare industry is a plus.
• Experience with Azure or AWS is a plus.

Responsibilities

• Collaborate with business analysts to refine business requirements into technical specifications.
• Create detailed documentation and system architecture diagrams.
• Support developers by clarifying technical requirements and troubleshooting issues.

Skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Jira

MS Word

MS Excel

MS PowerPoint

Visio

Lucidcharts

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have a company 401k match along with an Employee Stock Purchase Program. We offer tuition reimbursement, leadership development, and start employees off with 16 days of paid time off plus holidays. We also provide wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Technical Analyst who wants to continue to learn in order to allow our company to grow. This is a remote position with a Monday – Friday day shift.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we aim to become the world's leading cancer reference laboratory.

Position Summary:

The Technical Analyst is responsible for translating business requirements into technical specifications, working closely with Business Analysts, Software Developers, and Architects to ensure seamless integration of solutions within our systems. This role involves analyzing system requirements, defining technical workflows, supporting solution design, and assisting with troubleshooting during development and testing.

Responsibilities:

1. Collaborate with business analysts to refine business requirements into technical specifications, suggest optimizations, and identify technical constraints.
2. Create detailed documentation, analysis, data models, system architecture diagrams, and integration workflows using common tools such as Jira, MS Word, MS Excel, MS PowerPoint, Visio, and Lucidcharts.
3. Support developers by clarifying technical requirements and troubleshooting issues.
4. Work with QA teams to validate system functionality as needed and ensure technical requirements are met.
5. Assist BA teams in supporting user acceptance testing (UAT) as needed.
6. Monitor system behavior post-launch and assist with technical issues.
7. Objectively and proactively overcome roadblocks and issues.
8. Present and communicate concepts, initiatives, issues, and status updates effectively.

Experience, Education, and Qualifications:

1. Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
2. Minimum 2 years of experience working in software development (required), 3 years preferred.
3. Experience in the healthcare industry is a plus.
4. Experience with Azure or AWS is a plus.
5. Experience in systems integrations is a plus.
6. Technical understanding of the design and architecture of our IT landscape.
7. Experience creating and maintaining high-level design proposals, wireframes, user stories, user scenarios, and UML call sequence diagrams.
8. Knowledge of software development design patterns, pub/sub, façade, JSON, RESTful APIs, and relational databases.
9. Strong problem-solving skills with curiosity and a desire to unravel complex challenges.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.