Technical Business Systems Analyst

Jobot; Pasadena (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobot in Pasadena is seeking a Business Analyst to gather and document business and workflow requirements, and translate them into clear specifications for developers. You will collaborate with internal teams to identify improvements and support software implementations and testing.

The role emphasizes documentation, end-user training materials, and effective coordination across projects, with a focus on delivering value and stability in a growing organization.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in business analysis, operations, systems support, or related field.
• Strong communication and organizational skills.
• Ability to clearly document workflows and processes.
• Experience supporting software implementations or testing activities.
• Comfortable working with both technical and non-technical teams.

Responsibilities

• Gather and document business and workflow requirements.
• Work with internal teams to identify process improvements.
• Translate business needs into clear requirements for developers.
• Support software testing, issue tracking, and user feedback.
• Create user guides, training materials, and process documentation.
• Assist with software rollouts and end-user support.
• Coordinate across multiple teams and projects.
• Help maintain internal knowledge base and training resources.

Skills

Business analysis

Operations experience

Systems support

Strong communication

Documentation of workflows

Software implementations/testing

Cross-functional collaboration

Education

Bachelor's degree

Tools

SQL basics

Job description

Job Details

Established yet growing Company in Pasadena - Great Technology + great incentives + great growth opportunities

We are working with an ESTABLISHED, yet growing organization in Pasadena, CA. With over 40 years in business, they have organically grown into an established player in the Distribution & Manufacturing sector.

Company retention and culture is great and they are looking to add some additional strategic hires to their organization, as they continue to expand and add new projects!

Salary: $110,000 - $150,000 per year

Why join us?

• Incredible stability and proven company history!
• Meaningful Work!
• Best in Class Company!
• Competitive Compensation Package!
• Complete Benefits Package!
• Accelerated Career Growth!
• Great performance based bonus and incentive programs!

Job Responsibilities

• Gather and document business and workflow requirements
• Work with internal teams to identify process improvements
• Translate business needs into clear requirements for developers
• Support software testing, issue tracking, and user feedback
• Create user guides, training materials, and process documentation
• Assist with software rollouts and end-user support
• Coordinate across multiple teams and projects
• Help maintain internal knowledge base and training resources

Required Qualifications

• Bachelor’s degree or equivalent experience
• Experience in business analysis, operations, systems support, or related field
• Strong communication and organizational skills
• Ability to clearly document workflows and processes
• Experience supporting software implementations or testing activities
• Comfortable working with both technical and non-technical teams

Preferred Experience (not necessarily required)

• ERP, manufacturing, or supply chain environment experience
• Exposure to workflow mapping or process improvement
• Basic SQL or data/reporting knowledge
• Experience in highly regulated or technical industries preferred

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.