Technical Business Product Analyst

BCforward; Charlotte (NC); Hybrid; USD 105,000 - 125,000; Full time

Job summary

BCforward is seeking an experienced Technical Business Analyst / Product Analyst for Digital Web Applications to join our team in Charlotte, NC. You will lead end-to-end requirements for customer-facing websites, collaborate with IT and business stakeholders, and drive agile delivery.

You will map data and APIs, create test cases, and act as product owner for digital initiatives. Strong communication and Jira proficiency are essential.

Qualifications

• Bachelor's degree or equivalent 4 years of related experience.
• Minimum 5 years as a technical business analyst in a project-based agile environment.
• Hands-on experience with creation of customer-facing websites including user registration and login.
• Proven support of agile scrum teams and product owner responsibilities for new website delivery.
• Proficiency with agile tools, primarily Jira.
• Ability to analyze system interactions, work with APIs, and map data from source to target applications.
• Strong understanding of agile and waterfall methodologies.
• Effective communication skills across organizational levels with strong presentation and facilitation abilities.
• Proficient with Microsoft Word, Excel, and PowerPoint at intermediate level.

Responsibilities

• Serve as the primary liaison between Business and IT to translate business needs into actionable requirements.
• Lead planning, elicitation, analysis, validation, and management of requirements for Digital applications.
• Define business processes, high-level solution designs, data mappings, and system interactions including APIs.
• Create test cases and support implementation planning and execution in partnership with project teams.
• Act as product owner supporting agile scrum teams to stand up new websites and related capabilities.
• Communicate status, risks, and dependencies to stakeholders at multiple levels.
• Lead or support other IT project work as required by changing priorities.

Skills

Tech BA

Agile Scrum

Web Apps

Data Mapping

APIs

User Registration

Jira

Requirements

Stakeholder Comm

Product Owner

Education

Bachelor's degree

4 years related experience

Tools

Jira

Adobe Experience Manager

Job description

Job Title: Technical Business Analyst / Product Analyst for Digital Web Applications

Location: Charlotte, NC

Duration: Contract – 12 months

Pay Range: $53.55/hr (W2)

Job ID: 410059

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an experienced Technical Business Analyst / Product Analyst for Digital Web Applications to join our dynamic team supporting Digital applications. The ideal candidate will have strong experience in agile product analysis, web application delivery, and data/API mapping and a proven ability to lead end-to-end requirements, partner with cross-functional teams, and enable successful launches of customer-facing websites.

Responsibilities

• Serve as the primary liaison between Business and IT to translate business needs into actionable requirements.
• Lead planning, elicitation, analysis, validation, and management of requirements for Digital applications.
• Define business processes, high-level solution designs, data mappings, and system interactions including APIs.
• Create test cases and support implementation planning and execution in partnership with project teams.
• Act as product owner supporting agile scrum teams to stand up new websites and related capabilities.
• Communicate status, risks, and dependencies to stakeholders at multiple levels.
• Lead or support other IT project work as required by changing priorities.

Required Skills & Qualifications

• Bachelor’s degree or equivalent 4 years of related experience.
• Minimum 5 years as a technical business analyst in a project-based agile environment.
• Hands-on experience with creation of customer-facing websites including user registration and login.
• Proven support of agile scrum teams and product owner responsibilities for new website delivery.
• Proficiency with agile tools, primarily Jira.
• Ability to analyze system interactions, work with APIs, and map data from source to target applications.
• Strong understanding of agile and waterfall methodologies.
• Effective communication skills across organizational levels with strong presentation and facilitation abilities.
• Proficient with Microsoft Word, Excel, and PowerPoint at intermediate level.

Preferred Skills

• Experience launching a website with at least 20 pages and capabilities for user enrollment, eligibility checks, and login, including multiple complex API integrations.
• Experience with Adobe Experience Manager.
• Experience using Copilot or similar AI tools to assist with writing user stories.

Work Arrangement & Interview Process

• Hybrid schedule with a minimum of 3 days onsite per week in Charlotte, NC.
• Start month: October or November.
• Interview process: 1-2 rounds. Video required. In-person required. Glider ID verification.
• Maximum submissions per vendor: 3.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.