Technical Business Analyst (Remote)

Bizowie; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Bizowie is seeking a full-time Technical Business Analyst for our Bizowie Cloud ERP platform, based remotely in the United States. The role emphasizes understanding customer needs, translating requirements into product specs, and ensuring quality testing before deployment.

Ideal candidates have 2+ years in analytical roles, strong English communication, and comfort with web applications. Experience with accounting concepts and manufacturing/distribution is a plus.

Qualifications

• 2+ years experience in an analytical role.
• Self-starter with ability to learn complex products and processes.
• Exceptional critical thinking skills.
• Excellent time management and project planning skills.
• Proven ability to execute tasks on time with 100% on-time score.
• Highly technically adept, experienced with web applications.
• Excellent verbal and written English communication.
• Experience with accounting concepts, manufacturing/distribution is a plus.

Responsibilities

• Develop a deep understanding of Bizowie Cloud ERP product and customers' needs.
• Demonstrate product knowledge by completing complex project work.
• Diagnose, research and analyze customer issues and requests.
• Stay current on new system releases and functionality.
• Create product specifications serving as blueprint for development team.
• Design, document and execute test plans to ensure thorough testing before deployment.
• Document customer-facing materials for new features and functionality.
• Demonstrate ability to collect and execute on complex business requirements for ERP implementation.

Skills

Analytical thinking

Self-starter

Critical thinking

Time management

Excellent communication

Web applications experience

Job description

Bizowie is seeking a full-time, Technical Business Analyst to expand the operationsteam working on our Bizowie Cloud ERP™ platform.

Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.

Job responsibilities include:

• Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
• Demonstrate product knowledge by completing complex and varying project work
• Diagnose, research and analyze customer issues and requests
• Stay current on new system releases and functionality
• Create product specificationsthat serve as a blueprint for the development team to build out new features or functionality
• Design, document and execute test plans andprocedures to ensure that all aspects of the software are thoroughly tested before deployment
• Demonstrate ability to document customer facing materials for new features and functionality
• Showcase abilitiesto collect, document and execute on customer's complex business requirements as it relates to implementing our ERP

Qualifications:

• 2+ years experience in an analytical role
• Self-starter with the ability and willingness to learn complex products and business processes
• Exceptional critical thinking skills
• Excellent time management and project planningskills
• Proven ability to execute on assigned taskswith 100% on time completion score
• Highly technically adept, experienced with web applications
• Excellent verbal and written English communication
• Experience withaccounting concepts, manufacturing/distribution is a plus
• Forward thinker who consistently works to streamline and better orchestrate process

Location:

• Remote, US