Technical Business Analyst

AmericanTCS; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

AmericanTCS, recently integrated as part of Ascensus, seeks a Sr. Technical Business Analyst to gather and document business and user requirements for a web-based financial platform and translate them into functional specs for the development team.

You will bridge the gap between clients, partners, and the internal team, coordinating across Scrum events and ensuring clear acceptance criteria, test plans, and product documentation.

Qualifications

• Bachelor's degree in Business/Finance/Technology or related field.
• 3 years of experience writing functional specifications for development teams.
• Experience in web-based applications and Azure DevOps preferred.
• Strong SQL skills and familiarity with SSMS.
• Agile/Scrum experience and excellent communication abilities.
• Experience bridging business needs and technical teams.

Responsibilities

• Document business and user requirements with acceptance criteria and write functional specs.
• Coordinate and participate in Scrum meetings and sprint planning with stakeholders.
• Collaborate with product, training, and management teams to improve offerings.
• Ask probing questions to uncover underlying business needs and outcomes.
• Lead demonstrations, UAT, and training around releases and write product docs.
• Create test plans, test cases, and test scripts; perform functional/regression testing.
• Manage a portfolio of complex projects across teams or systems.
• Diagram workflows and model current/proposed processes visually.
• Raise feature enhancements and bug cases in issue-tracking systems.
• Understand interdependencies between technology, operations, and goals.
• Perform root cause analysis and resolve system issues with teams.
• Clarify requirements throughout the software development lifecycle.

Skills

PMP Certification

IIBA CCBA/CCBP

Agile/Scrum

SQL queries

Azure DevOps

Analytical/Problem-solving

Communication skills

Education

Bachelor's degree in Business/Finance/Technology

Tools

Azure DevOps

SSMS

Web services/APIs

Job description

AmericanTCS, recently integrated as part of Ascensus, has forged a lasting legacy for more than 50 years, embodying strength and resilience while championing change and innovation across the retirement industry. We provide a diverse range of tailored retirement plan solutions that symbolize resilience, versatility and strength.

The Technical Business Analyst, reporting to the Trust & Custody Solutions Manager, will gather and document business and user requirements pertaining to new features for, and enhancements to, American Trust Custody's web-based financial platform, and they will translate these business requirements into functional specifications for use by the development team. The Sr. Technical Business Analyst will serve as the liaison between the internal and external business community-clients, partners and employees-and the development team where you will bridge the technical gap between business requirements and the needs of the development team.

Duties/Responsibilities:

• Document business and user requirements with acceptance criteria and writing functional specifications for use by the development team.
• Coordinate, schedule, prepare agendas for, facilitate and participate in customer enhancement-focused collaboration sessions, Scrum meetings and sprint planning meetings, with internal and external audiences.
• Collaborate with the development team, product and training specialists, business development team, product management personnel and upper management on various activities to improve product offerings.
• Instinct to ask relevant probing questions that get to the "why" behind business requests to achieve successful outcomes.
• Lead demonstrations, user acceptance testing, and occasional training activities around the release of new enhancements or functionality and write product documentation.
• Write/maintain test plans, test cases and test scripts, and perform functional, regression and scalability testing.
• Manage a portfolio of complex projects that span one or multiple teams or systems.
• Create visual modeling or diagramming of current and proposed workflows.
• Generate feature enhancements and bug cases in the issue tracking system.
• Understand interdependencies between technology, operations, and functional goals.
• Perform research and root cause analysis to determine the cause of system issues, and find an approach to resolve noted issues.
• Identify, document and report discovered product anomalies.
• Serve as a resource for development, clarifying requirements throughout the software development life cycle.

Skills & Abilities

• Bachelor's degree in Business/Finance/Technology
• Project Management Professional (PMP) Certification or International Institute of Business Analysis (IIBA), CCBA or CCBP a plus
• 3 years of experience writing functional specifications for development team to use in coding, preferably pertaining to new features and enhancements for a web-based application
• Experience with Azure DevOps is preferred
• Experience in Web services / APl's platform is a plus
• Ability to write intermediate SQL queries and experience using SQL Server Management Studio (SSMS) desired
• Perseverance and fortitude to learn and grasp complex financial concepts and processes
• Strong analytical and problem-solving skills
• Experience working in an Agile development environment using Scrum framework and sprints
• Strong verbal and written communication skills
• Ability to multi-task, prioritize and work efficiently while preserving accuracy and attention to detail
• Energetic self-starter, with the ability to work independently