Technical Business Analyst

Ascensus; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative environment

Tuition reimbursement

Paid time off

Medical, dental & vision benefits

Health Savings Account

401(k) & 529 college savings match

Volunteer programs

Business casual dress

Job summary

AmericanTCS, now part of Ascensus, seeks a Sr. Technical Business Analyst to capture requirements for the web-based custody platform and translate them into detailed specs for the dev team. You will liaise with clients, partners and internal stakeholders, supporting enhancements from concept to release.

The role requires a bachelor’s degree, 3+ years writing functional specs, and experience with Agile/Scrum, Azure DevOps and SQL/SSMS. Strong communication and analytical skills are essential.

Qualifications

• Bachelor's degree in Business/Finance/Technology
• 3+ years of experience writing functional specifications for web-based applications
• Experience with Azure DevOps and APIs/web services is preferred
• Ability to write intermediate SQL queries and use SSMS
• Experience in an Agile/Scrum environment with strong communication skills

Responsibilities

• Document business and user requirements with acceptance criteria and functional specifications
• Coordinate and participate in customer enhancement sessions, Scrum meetings and sprint planning
• Collaborate with development, product, training and management to improve offerings
• Lead demonstrations, user acceptance testing and product documentation
• Write test plans and perform functional, regression and scalability testing
• Manage a portfolio of complex projects across teams and systems
• Create visual workflow models and document interdependencies
• Identify, document and report product anomalies and research root causes
• Serve as liaison between business and development throughout the software lifecycle

Skills

Business Analysis

Requirements Documentation

Agile/Scrum

SQL

Stakeholder Collaboration

Problem Solving

Communication Skills

Analytical Thinking

Education

Bachelor's degree

Tools

Azure DevOps

SSMS

SQL Server

Job description

AmericanTCS, recently integrated as part of Ascensus, has forged a lasting legacy for more than 50 years, embodying strength and resilience while championing change and innovation across the retirement industry. We provide a diverse range of tailored retirement plan solutions that symbolize resilience, versatility and strength. The Technical Business Analyst, reporting to the Trust & Custody Solutions Manager, will gather and document business and user requirements pertaining to new features for, and enhancements to, American Trust Custody's web-based financial platform, and they will translate these business requirements into functional specifications for use by the development team. The Sr. Technical Business Analyst will serve as the liaison between the internal and external business community-clients, partners and employees-and the development team where you will bridge the technical gap between business requirements and the needs of the development team.

Duties/Responsibilities

• Document business and user requirements with acceptance criteria and writing functional specifications for use by the development team.
• Coordinate, schedule, prepare agendas for, facilitate and participate in customer enhancement-focused collaboration sessions, Scrum meetings and sprint planning meetings, with internal and external audiences.
• Collaborate with the development team, product and training specialists, business development team, product management personnel and upper management on various activities to improve product offerings.
• Instinct to ask relevant probing questions that get to the "why" behind business requests to achieve successful outcomes.
• Lead demonstrations, user acceptance testing, and occasional training activities around the release of new enhancements or functionality and write product documentation.
• Write/maintain test plans, test cases and test scripts, and perform functional, regression and scalability testing.
• Manage a portfolio of complex projects that span one or multiple teams or systems.
• Create visual modeling or diagramming of current and proposed workflows.
• Generate feature enhancements and bug cases in the issue tracking system.
• Understand interdependencies between technology, operations, and functional goals.
• Perform research and root cause analysis to determine the cause of system issues, and find an approach to resolve noted issues.
• Identify, document and report discovered product anomalies.
• Serve as a resource for development, clarifying requirements throughout the software development life cycle.

Skills & Abilities

• Bachelor's degree in Business/Finance/Technology
• Project Management Professional (PMP) Certification or International Institute of Business Analysis (IIBA), CCBA or CCBP a plus
• 3 years of experience writing functional specifications for development team to use in coding, preferably pertaining to new features and enhancements for a web-based application
• Experience with Azure DevOps is preferred
• Experience in Web services / APl's platform is a plus
• Ability to write intermediate SQL queries and experience using SQL Server Management Studio (SSMS) desired
• Perseverance and fortitude to learn and grasp complex financial concepts and processes
• Strong analytical and problem-solving skills
• Experience working in an Agile development environment using Scrum framework and sprints
• Strong verbal and written communication skills
• Ability to multi-task, prioritize and work efficiently while preserving accuracy and attention to detail
• Energetic self-starter, with the ability to work independently

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Ascensus helps millions of people save for a better future. What makes any career at Ascensus so rewarding? Collaborative, idea-sharing environment Professional Development with in-house training and tuition reimbursement

• Collaborative, idea-sharing environment
• Professional Development with in-house training and tuition reimbursement
• Generous reward programs
• Paid time off
• Medical, dental & vision benefits
• Health Savings Account with employer contribution up to $1,100
• 401(k) & 529 college savings match programs
• Volunteer and charitable-giving programs
• Business casual dress