Technical Business Analyst

Heelsandtech; Oregon (IL); Remote; USD 72,000 - 124,000; Full time

Job description

Location: Atlantic City, NJ or Remote East coast. Full Time. $72,402.00 – $123,084.00

Description

ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Programs and Services group. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.

You may be required to participate in periodic drug testing and background checks.

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools.
• Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings.
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach.
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology.
• Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients.
• Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary.

What we need you to have (minimum qualifications):

• Bachelor’s degree in Business Administration, IT, Computer Science or related field.
• 3+ years of experience with technical or quantitative subject areas OR 5+ years of experience with technical or quantitative subject areas.
• 3+ years of experience prioritizing multiple projects to meet goals, deliverables, and time-sensitive assignments and deadlines.
• Ability to write basic SQL, HTML, CSS scripts and code.
• Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet.

What we would like you to have:

• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus.
• Strong customer service focus, project planning, attention to detail and organizational skills.
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines.
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced.
• Experience with content management systems, including user roles, configuration, and content editing.
• Demonstrated consulting experience.
• Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, Teams and PowerPoint.
• Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation.
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Pay Range – The pay range for this position based on full-time employment is: $72,402.00 – $123,084.00.