Technical Business Analyst

Virtual Labs; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Virtual Labs in Atlanta, GA seeks a Sr Operations Technical Analyst/BA to support merger integration by gathering requirements, documenting processes, and coordinating between business units and IT.

You will analyze technical requirements for corporate systems, map data, define epics and user stories, ensure data integrity, and drive SDLC improvements while maintaining regulatory compliance.

Qualifications

• Experience in technical analysis and project support in banking/financial services.
• Experience with data modeling and data mapping.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Responsibilities

• Analyze and document technical requirements for the merger integration.
• Support data modeling and data mapping for application integration and migration.
• Facilitate high-level design, epics, and user stories planning and estimation.
• Collaborate with cross-functional teams to align technology solutions.
• Assist in mapping and migrating data between applications with integrity and security.
• Identify and troubleshoot issues related to merger technology integration.
• Develop strategies to optimize system testing, performance, and reliability.
• Provide technical guidance to team members and stakeholders.
• Ensure regulatory compliance and industry best practices are followed.
• Monitor progress and escalate when needed; conduct gap analyses for migrations.
• Serve as SME between Line of Business partners and external vendors.

Skills

Data modeling

Data mapping

Analytical skills

Communication

Banking domain knowledge

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Frontier

FIS Core

FIS Image Center

Salesforce

VOD (Verification of Deposit)

Job description

Title: Sr Operations Technical Analyst/ BA

Location: Atlanta, GA (Onsite)

Mandatory: FIS Core, Banking, data modeling, data mapping, Merger and Acquisition.

Supporting business operations such as Deposit, Reconciliation, and Customer support.

Experience with data modeling and data mapping.

Job Summary:

The Operations Technical Analyst supports intake and merger related processes by serving as a key liaison between business stakeholders, operations teams, and supporting functions to ensure work is accurately captured, prioritized, and routed efficiently. This role is responsible for gathering and clarifying business requests, documenting requirements, identifying process improvement opportunities, and helping to manage change management across operational workflows. The analyst helps ensure incoming requests are evaluated consistently, aligned to business priorities, and supported with clear requirements to enable effective execution and maintaining business continuity. In this role, the Analyst will be instrumental in supporting Operations systems during a significant merger.

Key Responsibilities:

• Analyze and document technical requirements for the integration of Corporate systems during the merger.
• Experience with data modeling and data mapping to support application integration, migration, and data transformation initiatives.
• Responsible for facilitating the high-level design, dependency mapping, estimation, planning, and orchestration of solutions; including defining high-level epics and user stories.
• Collaborate with cross-functional teams to ensure alignment of technology solutions.
• Assist in the mapping and migration of data between applications, ensuring data integrity and security.
• Identify and troubleshoot technical issues related to merger and technology integration.
• Develop and implement strategies to optimize system testing, performance, and reliability throughout SDLC.
• Provide technical support and guidance to team members and stakeholders.
• Ensure compliance with regulatory requirements and industry best practices.
• Monitor and report on the progress of technology integration projects facilitating escalations when needed.
• Conduct gap analysis on migration applications, capabilities, and workflows to identify delivery scope.
• Act as a technical subject matter expert (SME) between various Line of Business partners and external software vendors.

Qualifications:

• Proven experience in technical analysis and project support, preferably in the banking or financial services industry.
• Experience with data modeling and data mapping.
• Strong understanding of Corporate systems and their role in supporting business operations such as Deposit, Reconciliation, and Customer support.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong communication and interpersonal skills.
• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.

Systems Experience:

• Operations: Frontier, FIS Core, FIS Image Center, Salesforce, Verification of Deposit (VOD)