TECHNICAL BACKOFFICE ADMINISTRATIVE ASSISTANT

MEI; Itasca (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Mon-Fri 8:30am–5pm schedule

Starting pay $25–$32/hr

Health, dental and vision insurance

401(k) with company match up to 4%

Generous paid time off

Discretionary bonus

Life Insurance and disability coverage

Paid holidays

Job summary

MEI USA is seeking an entry-level Technical Backoffice Administrative Assistant to support the Technical Backoffice Supervisor. You will handle administrative tasks for maintenance services, organize onsite visit documents, and assist with quotes and invoices.

This role offers a Monday–Friday schedule (8:30am–5pm) with starting pay between $25 and $32 per hour, along with benefits including health, dental and vision insurance, a 401(k) with company match, and generous paid time off.

Qualifications

• Detail oriented and efficient with excellent communication skills.
• Excellent knowledge of Microsoft Office.
• Dynamics CRM knowledge preferred.
• Experience with ERP systems such as F&O, Salesforce, or SAP.

Responsibilities

• Requesting files and completed checklists for maintenance services.
• Preparing and organizing documents related to onsite visits.
• Collecting documentation associated with technicians' onsite visits and conducting checks.
• Monitoring the status of part orders and tracking parts returned from maintenance services.
• Helping with preparing quotes and processing invoices.
• Receiving and entering orders into the system.
• Collecting documents from onsite visits.
• Answering and directing incoming phone calls.

Skills

Detail oriented

Excellent communication

Education

High School Diploma

Tools

Microsoft Office

Dynamics CRM

F&O

Salesforce

SAP

Job description

Position

MEI USA is the global leader for eyeglass lens edging and generating machines. We are an Italian-based company focused on innovation and our mission, “Driven by Passion”, is embedded in everything we do. We install and service machines across North America and exceptional customer satisfaction is the basis of our success. As MEI USA continues to evolve and grow our business across North America, we are seeking a highly motivated individual to join our team as a Technical Backoffice Administrative Assistant. This is an entry-level position.

You will be responsible for administrative tasks within the Technical Backoffice department and report to our Technical Backoffice Supervisor.

Responsibilities

• Requesting files and completed checklists for maintenance services.


• Preparing and organizing documents related to onsite visits.


• Collecting documentation associated with technicians' onsite visits and conducting specific checks and verifications.


• Monitoring the status of part orders and tracking the parts returned from maintenance services.


• Helping with preparing quotes and processing invoices.


• Receiving and entering orders into the system.


• Collecting documents from onsite visits.


• Answering and directing incoming phone calls.


• Performing other duties as needed.

Requirements

• Hight School Diploma


• Minimum 2-3 years of administrative work experience.


• Industrial sector experience a plus


• Excellent knowledge of Microsoft Office


• Dynamics CRM knowledge preferred


• Detail oriented and efficient with excellent communication skills.


• Experience with ERP systems such as F&O, Salesforce, or SAP

Benefits

• Schedule: Monday - Friday, 8:30am - 5pm.


• Starting pay between $25 - $32/hr.


• We offer competitive base pay, overtime, and a discretionary bonus.


• Generous paid time off.


• 401(k) with company match up to 4% after 1 year of employment.


• Health, dental and vision insurance.


• Life Insurance, short-term disability, and long-term disability (100% paid by Company).


• Paid holidays.

MEI USA is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.