Technical Author

Akkodis

Allen Park (MI)

On-site

USD 41,328 - 44,083

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Paid Sick Leave

Flexible working hours

Job summary

Akkodis is seeking a Technical Author in Allen Park, MI, to develop high-quality product information and service materials. The role involves collaboration with clients and internal teams to ensure specifications are met, requiring strong technical writing and communication skills. Ideal candidates will have dealership experience and proficiency in MS Office.

Qualifications

Minimum 2 years of dealership diagnostic repair experience.
Strong technical writing experience.
Ability to read and interpret complex technical documents.

Responsibilities

Develop or update service information based on client needs.
Communicate effectively with clients and internal teams.
Research product-specific information and consult with SMEs.

Skills

Technical writing

Communication

Research

Education

Engineering degree or relevant qualifications

Tools

MS Office

XML Editor

Job description

2 days ago Be among the first 25 applicants

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This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $32.00/hr

Direct message the job poster from Akkodis

Akkodis is seeking a Technical Author for a client in Allen Park, MI. The candidate will work closely with a team lead or project manager to develop and deliver high-quality product information. You will collaborate directly with clients to ensure their specifications and expectations are met, and play a key role in developing or updating service materials based on end-user needs. As a Technical Author, you will utilize various computer systems to deliver the final product while managing your tasks to ensure timely, cost-effective delivery.

Pay Range: $30/hr - $32/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Schedule: 9 AM - 3 PM EST, primary working hours, flexible around this time frame

JOB RESPONSIBILITIES:

Work with the team lead/project manager to finalize the product, and liaise directly with clients for input and feedback.
Develop or update service information in alignment with client needs and current product data.
Research product-specific information and consult with internal and external subject matter experts (SMEs).
Ensure that all projects meet the established budget, timeline, and quality expectations.
Communicate effectively with clients and internal teams to resolve any issues or address concerns.
Work with department management and support staff to acquire resources and direction.
Contribute to diverse tasks and projects with minimal supervision.
Author labor times in conjunction with repair procedures, ensuring efficiency and accuracy.
Participate in client meetings and collaborate on problem resolution.

Required Experience & Skills:

Minimum 2 years of dealership diagnostic repair experience (bumper-to-bumper).
Experience in collision repair, spot welding, body measurements, hanging panels, and painting.
Strong technical writing experience, with the ability to develop detailed service documentation.
Proficiency in using various computer programs, including MS Office.
Familiarity with automotive diagnostics and modern vehicle systems (hybrids, diesel, etc.).
Prior experience in technical authoring, with an understanding of flat rate labor time methods.
Strong communication skills, both written and verbal, with a keen eye for grammar, punctuation, and clarity.
XML Editor experience is a plus but can be trained.
Ability to read and interpret complex technical documents, schematics, and engineering materials.
Ability to manage and meet deadlines with a focus on delivering high-quality work.

Preferred Qualifications:

Recent college graduates with relevant hands-on experience in automotive repair will also be considered.
Knowledge of automotive recall or TSB processes is a plus.
Engineering degree and/or state or ASE certifications are preferred.

If you are interested in thisTechnical Author job in Allen Park, MI. then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Nandakini Sajwan at 610-484-2192 or nandakini.sajwan@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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