Technical Assistant, Nurse Aide

Wake Technical Community College; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Wake Technical Community College in Raleigh, NC is seeking an administrative professional to support the Nurse Aide Program. You will manage student records, payroll preparation for instructors, and act as a primary contact for program inquiries.

Responsibilities include handling course records in Colleague, processing withdrawals and grades, coordinating materials, assisting with audits, and representing the program at events. Strong organizational and communication skills required.

Qualifications

• High School diploma or equivalent required.
• Minimum five years of clerical work experience.
• Experience with student information systems is a plus.

Responsibilities

• Builds and edits sections in Colleague for Nurse Aide courses.
• Reviews Nurse Aide faculty contracts and amendments for discrepancies.
• Processes withdrawals, refunds, transfers and confirms student information timely.
• Prepares monthly payroll for Nurse Aide instructors; coordinate with Program Director.
• Processes class cancellations and enters grades per guidelines.
• Assists with ordering supplies and maintaining inventory.
• Answers calls/emails and represents Nurse Aide at events when needed.

Skills

Typing 40 wpm

MS Office

Written & verbal communication

Interpersonal skills

Organizational skills

Deadline-oriented

Education

High School diploma or equivalent

Five years clerical work experience

Tools

Colleague SIS

Job description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice.

This position will provide administrative support and assist in operational activities for the Nurse Aide Program.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Builds and edits sections in the student information system, Colleague, for Nurse Aide courses
• Reviews and assistance with Nurse Aide faculty contracts and amendments for discrepancies
• Processes, monitors, and maintains withdrawals, refunds and transfers and confirms student information in a timely manner
• Prepares monthly payroll for all Nurse Aide instructors and works with the Program Director and Coordinator of Nurse Aide for any discrepancies
• Processes class cancellations, end of class paperwork, verifying the accuracy of student grades and attendance, and enters grades in accordance with

Continuing Education Registrar's deadlines

• Processes and verifies all class documentation in the course file for internal audit
• Assist with ordering supplies and equipment through E-Pro or Form 58, expenditure requests, and assist with

Maintaining inventory

• Answers phone calls/emails, refers calls/emails, takes messages, and provides appropriate information
• Represents Nurse Aide at job fairs, open houses, and other recruiting events, as needed
• Assists with Checking Castle branch for student completion of mandatory paperwork completion, as needed

Resolves any student balances

Registers are underage and other students

Tracks student sponsorship information and payment received. Receive Student Sponsorship application and sends to appropriate person

Reviews class rosters for registrations and adjusts caps of classes as needed

Serves as the primary point of contact regarding time reports and the verification of student hours for the registrar

Runs for other reports as requested by the Director

Submits Blackboard requests for the Health Sciences Non-Degree staff for all new sections

Assists with running the Course Activity Report in Blackboard for all sections as requested by the Auditor

Works closely with the Director, other staff, and instructors to ensure effective communication within the department,

Knowledge, Skills & Abilities:

• Ability to type at least 40 words per minute
• Intermediate skills with MS Office products
• Excellent written and verbal communication skills
• Ability to exhibit good interpersonal skills and work well with others
• Ability to maintain records accurately and be able to meet deadlines consistently Demonstrates good organizational skills
• Ability to perform normal duties with minimal supervision

Requirements

• High School diploma or equivalent
• Five years' work experience in a clerical position

Preferences

• Associate degree
• Clerical experience in a community college setting