Technical Assistant

Davita Inc.; New Brunswick (NJ); On-site; USD 60,000 - 80,000; Part time

Job summary

Rutgers University is seeking a part-time Technical Assistant. In this role, you'll support instructional technology in classrooms and help users with technical equipment. Responsibilities include troubleshooting, assisting users and coordinating Help Desk activities, ensuring a positive educational experience for students.

Benefits

Medical, prescription drug, and dental coverage

Paid vacation and holidays

Competitive retirement benefits

Employee educational benefits

Qualifications

• Ability to troubleshoot and repair audio/visual equipment.
• Requires a valid driver's license for travel.
• Must be able to lift 40 pounds.

Responsibilities

• Support and create instructional technology in general purpose classrooms.
• Provide user support and troubleshooting for equipment.
• Assist in coordination of Help Desk projects.

Skills

Troubleshooting

User Support

Audio/Visual Equipment

Education

Bachelor's degree in a technical discipline

Tools

Mac Mini computers

Data projectors

Document cameras

Job description

Position Details

Position Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Recruitment/Posting Title	Technical Assistant
Posting Number	24TM0268
Department	Digital Classroom Services
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a seeking a Technical Assistant for Digital Classroom Services. Among the key duties of this position are the following: Creates and supports instructional technology in the Rutgers-New Brunswick general purpose classrooms and learning spaces of the Office of the Chancellor. This technology includes computers, projectors, web cameras, microphones, document cameras, and other equipment used to teach, record, and videoconference. Ensures users can use the equipment on a regular basis. Helps the Help Desk Supervisor support use of DCS technology in the evenings by providing phone, remote, and in-person user support. Performs equipment troubleshooting and repair. Assists in the coordination of the Help Desk; and other projects as needed.
FLSA	Nonexempt
Salary Details	A minimum of $18/hour
Offer Information
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Part Time
Working Hours (per week)	20
Daily Work Shift	Evening
Work Arrangement
Payroll Designation	PeopleSoft
Terms of Appointment	Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience	Bachelor's degree in a technical discipline, or an equivalent combination of education and/or relevant experience, or other technical work may be substituted for the degree.
Certifications/Licenses	Use of personal vehicle in order to travel for business demands; a valid driver's license would be required for this position.
Required Knowledge, Skills, and Abilities	Ability to use, troubleshoot, and repair audio/visual equipment and computer-based technology. Ability to assist users. Must have a driver's license.
Preferred Qualifications
Equipment Utilized	Mac Mini computers. A variety of user laptop, phones, and tablets. Data projectors. Document camera. Blu-ray players. Microphones and web cameras.
Physical Demands and Work Environment	Ability to lift 40 pounds and perform physical repair work, including using step-ladders.
Special Conditions	Clean Driving Record.

Posting Details

Posting Open Date	06/27/2024
Posting Close Date	06/27/2025
Open Until Filled	No
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Rutgers University - New Brunswick
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement