Technical Assistant Casual

Rutgers University; New Brunswick (NJ); Hybrid; USD 60,000 - 80,000; Part time

Job summary

Rutgers University is hiring a Technical Assistant for the Office of Information Technology. The role involves troubleshooting hardware and software issues in a dynamic environment, requiring a Bachelor's degree in a related field. Candidates should possess strong knowledge in A/V, computer hardware, and software. This part-time position offers a competitive hourly rate and may allow for a flexible work arrangement.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Ability to troubleshoot hardware/software and A/V equipment.
• Independent work in a dynamic environment.

Responsibilities

• Troubleshoots hardware and software issues independently.

Skills

Troubleshooting

Audio/Visual equipment support

Computer hardware knowledge

Computer software knowledge

Networking fundamentals

Ability to follow instructions

Ability to work independently

Dynamic support

Education

Bachelor’s degree in a related field

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like tobookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Technical Assistant for the Office of Information Technology.

Among the key duties of this position are the following:

• Troubleshoots hardware and software issues while able to work independently.

FLSA

FLSA Nonexempt

Salary Details

Salary Details $16 - $20/hourly

Offer Information

The final salary offer will be determined by several factors, including the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Payroll Designation

Payroll Designation PeopleSoft

Terms of Appointment

Terms of Appointment Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

• Bachelor’s degree in a related field, or an equivalent combination of education and/or experience.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Ability to troubleshoot Audio/Visual equipment in a classroom environment.
• Knowledge of computer hardware, software (Windows OS & Apple iOS Desktops/Laptops), and computer networking fundamentals.
• Ability to follow instructions as well as work independently.
• Ability to provide support in an extremely dynamic environment.

Preferred Qualifications

Physical Demands and Work Environment

• Ability to climb and work on a ladder if requested and the ability to lift and support up to 50lbs.

Special Conditions

• Available to work evenings Monday through Thursday.
• Must have access to reliable transportation as needed for on-campus support.

Posting Open Date

Posting Open Date 05/27/2025

Posting Close Date

Posting Close Date 06/11/2025

Open Until Filled No

Special Instructions to Applicants

Regional Campus

Home Location Campus

Home Location Campus Rutgers University - New Brunswick

City

State

State NJ

Position Information Recruitment/Posting Title Technical Assistant Casual Posting Number 25TM0212 Department OIT - Central Systems & Svcs Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey, is seeking a Technical Assistant for the Office of Information Technology.

Among the key duties of this position are the following:

• Troubleshoots hardware and software issues while able to work independently.

FLSA Nonexempt Salary Details $16 - $20/hourly Offer Information The final salary offer will be determined by several factors, including the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Position Status Part Time Working Hours (per week) 19.5 Daily Work Shift Day Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. Payroll Designation PeopleSoft Terms of Appointment Temporary Staff Appointment - Hourly Qualifications Minimum Education and Experience

• Bachelor’s degree in a related field, or an equivalent combination of education and/or experience.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Ability to troubleshoot Audio/Visual equipment in a classroom environment.
• Knowledge of computer hardware, software (Windows OS & Apple iOS Desktops/Laptops), and computer networking fundamentals.
• Ability to follow instructions as well as work independently.
• Ability to provide support in an extremely dynamic environment.

Preferred Qualifications Equipment Utilized Physical Demands and Work Environment

• Ability to climb and work on a ladder if requested and the ability to lift and support up to 50lbs.

Special Conditions

• Available to work evenings Monday through Thursday.
• Must have access to reliable transportation as needed for on-campus support.

Posting Details Posting Open Date 05/27/2025 Posting Close Date 06/11/2025 Open Until Filled No Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Rutgers University - New Brunswick City New Brunswick State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor’s degree in a related field, or an equivalent combination of education and/or experience?
  • Yes
  • No

Required Documents

Resume/CV

Optional Documents

Cover Letter/Letter of Application

List of Professional References (contact Info)

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-4444 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or [e-mail] .

To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .