Technical Alignment Manager

Metro Sales Inc.; Roseville (MN); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short- and Long-Term Disability

Life Insurance

Educational Development Benefits

ESOP + Gainshare

401(k) + Match

Paid Time Off (PTO)

Paid Volunteer Days

Job summary

Metro Sales Inc. in Roseville, MN is seeking an Employee-Owner, Technical Alignment Manager to lead technology alignment initiatives and oversee delivery projects for client infrastructure.

The role emphasizes collaboration across internal teams and customer sites to ensure high ROI and successful project outcomes. The position requires 2+ years in IT, a Bachelor’s degree or equivalent, and the ability to travel daily with a valid driving record.

Qualifications

• High School Diploma or GED or equivalent.
• 2+ years IT experience.
• Willingness to travel daily to customer sites with a clean driving record.

Responsibilities

• Understand and promote Technology Alignment objectives and the roles of internal delivery teams.
• Perform Standards and Alignment Reviews to maintain and improve clients’ infrastructure.
• Develop, update, maintain and phase out accurate technical information, environments and projects.
• Identify technical risk and coordinate recommendations to the Business Alignment Manager.
• Oversee assigned projects in terms of resourcing, quality, and output to maximize ROI.

Skills

Relationship development

IT knowledge

Education

Bachelor’s degree in Computer Science, IT or equivalent

Tools

Microsoft Windows

Azure

Fortinet

Job description

Who We Are:
Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.
MSI Metro Sales Inc. is seeking an Employee-Owner, Technical Alignment Manager, in our Roseville, MN office.
Our Managed Technical Services team excels in the world of technology to support our clients’ focus on expansion and growth within their industry.
We do not just have jobs, but opportunities to make an impact on our clients every single day. If you are the type of person that loves to make a difference, now is your chance to join us.
What You Will Do:

• Understand and promote Technology Alignment objectives, as well as the roles and functions of internal delivery teams.
• Perform Standards and Alignment Reviews to maintain and improve clients’ infrastructure.
• Develop, update, maintain and phase out accurate technical information, environments and projects.
• Identify technical risk, coordinate and provide recommendations to our Business Alignment Manager assigned.
• Promote, set expectations and educate on how to engage our world class services.
• Oversee assigned projects in terms of resourcing, quality, and output to maximize ROI.
• Develop both Business and Technical partnerships with internal and external stakeholders.
• Maintain relevant knowledge of hardware and software trends.
• Participate and promote Quality Assurance (QA) objectives, processes, and procedures.
• Other duties and responsibilities as assigned.

Minimum Qualifications:

• High School Diploma, GED or equivalent.
• 2+ years prior experience in IT.
• The expectation is to travel to customer sites daily which will require a Clean driving record and reliable vehicle.
• Proven knowledge of IT and telecommunications infrastructure, hardware, and software applications in a Microsoft Environment.
• Experience in relationship development of internal and external clients.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT or equivalent from an accredited institution.
• Computer-related industry certifications in technologies such as Microsoft Windows, Azure, Fortinet, networking, storage, and security.

What We Offer:

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability Program
• Life Insurance
• Educational Development Benefits
• Employee Stock Ownership Plan (ESOP) + Gainshare - because your success is also your investment
• 401(k) + Match
• Paid Time Off (PTO)
• Paid Volunteer Days! - Give back alongside your peers in the community

MSI Metro Sales Inc. Vision: Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job — you're building a career and investing in something you can call your own.

All applicants must be authorized to work in the United States for any employer without current or future visa sponsorship needs or requirements. MSI does not sponsor any type of employment visas, including but not limited to H-1B, F-1 OPT/CPT, TN, or other work authorization programs at this time.

All offers of employment are contingent on successfully completing MSI's standard pre-employment screenings.

MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.

For additional roles visit us at: https://www.metrosales.com/msi-careers/

As a 100% employee-owned company, we firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Welcome to the Metro Sales Career Site!

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.

Metro Sales, Inc.is an Aff…