Technical Advisor

Internal Revenue Service; St. Louis (MO); À distance; USD 77 000 - 114 000; Plein temps

Résumé du poste

Internal Revenue Service in the United States is seeking a Performance Coordinator within TS SC - Accounts Management to oversee evaluation reporting systems and data integrity, driving timely analysis and reporting.

The role includes training staff, validating WP&C data, and conducting program analyses for continuous improvement. Eligible for telework; salary range posted as $76,573–$114,413 per year.

Qualifications

• College or university degree from an accredited institution or equivalent.
• Foreign Education credentials must be evaluated for equivalency to U.S. education.

Responsabilités

• Serves as the Performance Coordinator overseeing evaluation reporting systems (WP&C, release/recall) and related reports.
• Provides monthly input and timely extraction/analysis of release/recall information to ensure validity.
• Acts as the operations expert and point of contact on performance issues; trains measured and unmeasured employees.
• Inputs, monitors, and validates WP&C data; identifies discrepancies and trends for managerial action.
• Performs reviews and prepares program analyses to evaluate effectiveness of operations and workflows, and communicates findings and action plans.
• Participates in special projects requiring data research and analysis across Submission Processing, Accounts Management, and Compliance SPD areas.

Formation

College or university degree from an accredited institution

Foreign education deemed equivalent to U.S. education

Description du poste

• Schedule: Tour of Duty: Monday - Friday, Day Shift hours negotiable start time between 6:00am and end time by 6:00pm, 40 hours per week.

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - IDTVA (Holtsville) TS SC - Accounts Management - Directorate (Kansas City) REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Serves as the Performance Coordinator that includes controlling, reviewing, monitoring, and validating all performance evaluation reporting systems and associated reports including Work Planning and Control (WP&C), Release/Recall listings, and individual performance reports. Provides monthly input and timely extraction and analysis of release/recall information to ensure validity prior to use.

Serves as the Operation's expert and point of contact on performance issues, resolving problems and conducting training for measured and unmeasured employees. Inputs, monitors, and validates WP&C data. Identifies discrepancies and trends for the manager to analyze and determine a course of action.

Performs extensive workflow and operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations and workflow in meeting established goals and objectives. Conducts briefings to communicate findings, advice, and course of action, implementation plans, directives, and guidelines.

Participates in various types of special projects and studies that require research and analysis of gathered data, and recommends solutions in response to special problems or projects related to Submission Processing, Accounts Management, and Compliance STANDARD POSITION DESCRIPTIONS (SPD): PD94326 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $76573 - $114413/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-27.

What is the work schedule?

This is a Tour of Duty: Monday - Friday, Day Shift hours negotiable start time between 6:00am and end time by 6:00pm, 40 hours per week. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.